Reviews

Review Details

• Review fromRandy D

  Date: 05/16/2024

  3 stars
  Overall, I give them a C+.Things started off well. They sent out a knowledgeable guy (****) to inspect my repair. He told me the work was minor but would take 2 half-days. I sent a deposit (10% down) and was scheduled for ***** 29&30. Never got confirmation email.***** 22, an admin lady sent an email, there was a conflict and asked to reschedule for May 2. Since **** had said my work was 2 half days, her email confused me. Is she rescheduling 2 days to be ***** 30 and May 2? When I replied to her email asking for clarification, she said it was only a 1 half-day day job. I CCd **** on my reply and they agreed my job required 2 half days to complete. Also, the conflict on ***** 29 was resolved. I'm back to original schedule.***** 29 the service tech is supposed to arrive 9AM. He arrives at 11:30. Im not sure he has ever done this epoxy crack injection. He spent some time on the phone seeking guidance from others. It took him almost 6 hours to complete the work that was supposed to take 3 or 4 hours.***** 30th, hes only about 45 minutes late. Quickly verifies everything is good. As hes leaving, hands me a bill for full amount. I mentioned I already paid 10% as a deposit and he spent an hour with main office. Eventually, all is good and he departs before I had a chance to review the final work (my mistake)!He has left injection taps (about 10 or 12 of them) sticking out from my wall! I sent **** an email and he stated they should be removed. More suspicion my service tech had never done an epoxy injection. **** sets it up so the service tech to return the following week. That day comes, tech is late, I call, learn they will not be able to get to me. Reschedule for the following week. When he arrives, says this is only a 10 minute job. An hour later, hes done.Overall, nothing really went too bad during the repairs. However, when I look back at all of the numerous little issues, it does not give me any confidence in using them in the future.
  

  '58 Foundations & Waterproofing

  Date: 05/22/2024

  Hi ***** - while we're glad we got the job done for you, we're sorry to hear that we didn't hit our **** of providing 5-star service and leaving you fully satisfied. Rest assured we will pass this feedback along to the team and we truly appreciate your valued feedback.

• Review fromJose J

  Date: 04/30/2024

  4 stars
  Thank you to 58 Foundations for the work done on 04/29/2024 in **************, **. ******* did a lot of work and had a great attitude!

• Review fromMartha B

  Date: 04/24/2024

  5 stars
  58 Foundations assessed the problems that excessive rainfall had caused in my crawl space, gave me a price and a timeline for doing the work. The project manager **** was great to work with and *****************,and ***************** , and their helpers did a great job on completing the job in the time they had allowed. The electrician also did a great job after they had finished.

• Review fromCindy S

  Date: 02/08/2024

  5 stars
  We had no clue what to expect when we called 58 Foundations for a leaky basement. ***** came out and inspected everything and came up with a solution that made us very happy. He explained what he found and the best way to fix it. He was very professional, knowledgeable and friendly. He showed us a video and answered our questions. Can't wait til it's fixed and no more water.
  

  '58 Foundations & Waterproofing

  Date: 02/09/2024

  Hi ***** - we are so pleased to hear that your inspection was so helpful and that we were able to provide a great solution for your basement. Thank you for your business and taking the time to leave us a wonderful review. We appreciate it!

• Review fromBob S

  Date: 09/29/2022

  3 stars
  We discovered a plumbing leak and the crawl space was flooded. This had obviously been leaking for an unknown period of time due to the plumbing problem. We never had water in the crawl space before. We noticed suspicious mold substance in the rafters and knew we needed to act quickly.We contacted 58 Foundations to evaluate and quote to correct/repair all issues. They inspected and confirmed they could help and that we did have Mold and developed a price quote for the repairs and perform **************** Services. We signed the contract to move forward asap. They scheduled the work to begin in the next few days. The original contract we signed, detailed the work that needed to be done for a total contract price of $22,011.00. We were notified the afternoon before the work was to begin that they failed to include $4,694.50 in their price breakdown and sent us a revision of $26,564.57. ****************: We were told a professional crew was to perform the remediation services with proper equipment and protection. Instead, the crew there doing all the other work did it and used no protective clothing, masks, gloves or equipment. They had rags, chemicals and spray bottles. I asked about the ********* that was supposed to do this and he said they were not available so his crew did the work. Numerous areas were left undone and when I pointed those areas out, they went back in to treat the areas.Installed a steel stabilizer to replace a wooden support. After installation, the front door had gaps and was sticking and is still sticking. Many other mistakes were made during the work, that I had to bring to their attention to correct/complete.At no time has management shown interest during and after completion of the job and to this date.Upon completion, the tech asked for the check for balance due. We had written it for the balance due of $22,026.022 and he said it was too much that it was only $17,472.65. It took 4 phone conversations with his office
  

  '58 Foundations & Waterproofing

  Date: 10/06/2022

  ******************, thank you for taking the time to leave a review. We apologize for the frustrating experience you had when working with us on your home. We take this feedback very seriously, and have shared your review with our entire team. Our local team has also tried to reach out to you so we can make this right. If you would like additional assistance, please contact us at your convenience. We can be reached at ************.