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Business Profile

Makeup

Shaloha Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Makeup.

Complaints

This profile includes complaints for Shaloha Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Shaloha Inc. has 3 locations, listed below.

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    Customer Complaints Summary

    • 5 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/22/2025

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Was scammed into a purchase by salesperson representing truffoire/ spacetouch in ********, **. Pushed a purchase using an unidentified credit company - Bread i think - as iquestioned it at the time. Purchase for a Jupiter spacetouch device on 1-12-2025 for $4188.48. Was supposed to get additional info via email which showed up blank. Still don't know exactly how this all happened as it happened so quickly. Please help me clear this up. I gave no idea what I am up against here.

    • Initial Complaint

      Date:12/22/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Purchased Sept 4th, returned product to the address the company provided. Product was returned to us because the address was wrong. Tried to call the company and email. No answer. Product cost $7200 want a refund like promised. Dispute with ***************** Cant reach anyone and they are not taking responsibility for the return.

    • Initial Complaint

      Date:11/18/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Date of Transaction: October 28, 2022 As stated by other complaintants, this is a high-pressure sales scam. Everything is overpriced and you are highly pressure to purchase overpriced skin care products. The products (cream and "skin repair" machine) were used on me. I'm a strong person and can usually stand up to high-pressure sales but unfortunately left the store with some very expensive product that was going to be shipped to my home. A day after the purchase my face felt burned on one side and I was breaking out in places that could only be attributed to the product. Unfortunately I was on another island and couldn't return to demand my money back. Upon returning home, I unsuccessfully called the store twice, their numerous ****************** numbers (some phone numbers were for other businesses), and was always promised on three occasions they would get back to me. On the last call ***** told me that I had 14 days to return the product. I planned to send it back to get there within that period of time. I told her I was going to dispute the charges with AMEX the next day and also ship the product back IF I didn't hear back from them that day. I also told them I would file a complaint with the BBB. As before, I did not hear back. I shipped the product back 2-day Air and filed a dispute with AMEX. Five days after shipping the product from the west coast back to ******, the product was returned to me as "Refused ********** ************ is disreputable. I've learned a hard ******* I'm still waiting to hear back from AMEX on resolution of the dispute but don't expect a good outcome.

    • Initial Complaint

      Date:11/18/2022

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On June 1, 2022, I verified reservations with confirmation number **********. It was for 6 bedrooms and a suite at the Hilton Hawaiian Village which were confirmed with 6 separate emails sent by Hilton for:$17,289.42 PREMIUM 1BDR SUITE,$ ******** RNBW DLX OCNFRT 1 KING **** $ ******** RNBW DLX OCNFRT 2 DBL BEDS, $ ******** RNBW DLX OCNFRT 1 KING ****$ ****** RNBW DLX OCNFRT 2 DBL BEDS,$ ****** RNBW DLX OCNFRT 1 KING ****$29,376.47 Total. All reservations were for 7 nights from October 10 to November 6, 2022 with the exception of $******** which was for October 10 to November 5, 2022.Please note PREMIUM 1BDR SUITE means a suite and 1 bedroom.On November ****, 2022 Ms ************** of Hilton explained the following additional charges:$ ****** parking,$ ****** beach activity,$ ***** guarantied connecting fee, $ ***** guarantied connecting fee, $ ***** guarantied connecting fee, $ ****** Total. Hilton was unable to find any additional charges that I incurred.So I believe the correct total is $ ********* = $29,376.47 + $******. Hilton has billed my credit card:$18,082.71 November 6,$ ******** November 6,$ ******** November 6,$ ******** November 6,$ ******** November 5,$ ********* total.This makes the overcharged amount $********* - $********* = $3,131.18.

    • Initial Complaint

      Date:09/18/2022

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      9/5; I had a reservation from 9/5 - 9/7. The room I got had problems and the hotel was not proactively solve the issue ; instead they kept wasting my time without giving a solution. At the end I had to cancel the reservation and went to other hotel. Till now, I havent received the refund

    Shaloha Inc. is NOT a BBB Accredited Business.

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