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Business Profile

Convenience Store

Kum & Go

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Convenience Store.

Reviews

This profile includes reviews for Kum & Go's headquarters and its corporate-owned locations. To view all corporate locations, see

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Kum & Go has 30 locations, listed below.

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    Customer Review Ratings

    1

    Average of 3 Customer Reviews

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    Review Details

    • Shelly B

      Date: 07/01/2024

      The night shift gentlemen was very rude I just spent $27 inside the store I hit cash back on my debit card, hey verses to tell me after my transaction has been through that they cannot give me cash back at a certain time of night he's not tell me beforehand so he gives me a *** and go gift card, for my change which I did not argue the point that I went outside I sat down for a moment because I had been walking for long distance I have a broken foot, and a bad knee I sit down to eat the things that I had bought inside the store he comes out and tells me that I am loit|ering and I need to leave the property even though I just spent money inside the store.. I go back in the store to get a refill on my soda before I proceed to start walking again, and I am told that I am not allowed to purchasing thing in there and I need to leave the property because I just got ran off loitering... Very kind very rude, I would not advise to go there because they charge you so much money and your customer service is s*** I will be contacting the lawyer

    • Stephanie P

      Date: 12/29/2023

      Bought a card here the card is not valid I go back in the store the one cashier was friendly trying to help the so called acting manager refused to help me at all told me I was screwed out of the money and threatened to call the cops if I didn't leave. He was a worthless *** **** and I can not wait to talk to corporate in the morning. This happens at 840 pm on Dec 29 2023 kum and go on vickers and academy

    • Rachel O

      Date: 11/29/2023

      The people that work at this gas station have no sense of customer service. They're completely disrespectful. They treated me like a criminal and I am fed up and sick of going here. I am never going here again. I came in with my boyfriend to buy cigarettes. My boyfriend Was refused service because he was using a digital ID to buy it so then I went in with my digital ID and my actual ID and they still wouldn't sell it to me because they said I was trying to buy third party cigarettes for my significant other which both of us are over the age of 30 and we have been going to this ******** for the last two years since it opened. The employees in question are ************************* ***** and ***. Which *** is a gas station semi truck driver who decided to insert himself into the conversation. ***** was the cashier. ******* wasn't even involved unless she decided to insert her opinion about denying me cigarettes and ******* was the manager. It is my lawful right in America as an adult with a valid ID to buy whatever I want with it and if I am denied it should be for a valid reason. This was not. If I can't even use my digital ID to buy cigarettes for myself then this ******** should be closed down for deliberately disobeying federal and state laws. I'm never coming back here again. I hope that they get reprimanded for their actions and everyone should avoid this gas station. Don't bother coming here for anything, it's not worth the hassle.

    Kum & Go is NOT a BBB Accredited Business.

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