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Business Profile

Plumber

Golden Rule Plumbing, Heating & Cooling

Reviews

Customer Review Ratings

4.89/5 stars

Average of 263 Customer Reviews

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Review Details

  • Review fromJoel R

    Date: 01/21/2025

    5 stars
    ******* did an outstanding job; quickly repaired, laid out our options, and was extremely friendly to our entire family. Couldn't be happier with the outcome. We've used GR several times over the last few years and will continue to call them when an issue arises.
  • Review fromRoshan L

    Date: 01/20/2025

    5 stars
    Excellent work and great communication. Walked me through the process with professional demeanor.
  • Review fromRaymond B

    Date: 01/07/2025

    5 stars
    **** was very knowledgeable and very proficient and I appreciated him listening to my concerns. He gave us good info and options. Good communication and info . Great company ,great employees!
  • Review fromCody M

    Date: 01/06/2025

    5 stars
    **** did an outstanding job replacing my 220 volt dryer outlet. Very professional and explained the issue and solutions very clearly.
  • Review fromDara A

    Date: 12/18/2024

    5 stars
    Im very pleased with ***** and Golden Rule Heating and plumbing. He was helpful and professional.
  • Review fromJake B

    Date: 12/13/2024

    5 stars

    Jake B

    Date: 12/13/2024

    Everything was great! ****** did a fantastic job and was very personable.

    Golden Rule Plumbing, Heating & Cooling

    Date: 12/19/2024

    ****, thank you for mentioning ****** in your review. He takes pride in his work, and we're glad to see his efforts have made a positive impact.
  • Review fromTimothy P

    Date: 12/12/2024

    5 stars

    Timothy P

    Date: 12/12/2024

    ******* was great getting my new furnace in less than 24 hours and it's really cold out there. Thanks Golden Rule!

    Golden Rule Plumbing, Heating & Cooling

    Date: 12/19/2024

    *******, your feedback regarding Brandin is important to us. He's a dedicated member of our team, and your recognition motivates everyone to maintain high standards.
  • Review fromDanyelle M

    Date: 12/12/2024

    5 stars

    Danyelle M

    Date: 12/12/2024

    Our service technician was honestly the best weve had yet come to our home! He was polite, respectful and went over everything in detail from the problem, cause and resolution with pricing. We ended up getting a discount to top it off. I have always enjoyed using Golden Rule and will continue. Keep up the great work and high five to ***** ******** our service technician for a job well done!! ????

    Golden Rule Plumbing, Heating & Cooling

    Date: 12/19/2024

    ********, we're pleased to see ***** mentioned in your review. We value his commitment to excellence, and we're glad you're happy with the service he provided.
  • Review fromLouie F

    Date: 12/05/2024

    5 stars

    Louie F

    Date: 12/05/2024

    Always great to work with! Very knowledgeable, friendly and professional.

    Golden Rule Plumbing, Heating & Cooling

    Date: 12/19/2024

    *****, thank you so much for sharing your experience with us! Your feedback is truly appreciated, and it helps us continue to serve you better.
  • Review fromRichard A

    Date: 11/22/2024

    5 stars

    Richard A

    Date: 11/22/2024

    OK, the workers showed up on time cleaned up after himself was very professional and polite.

    Golden Rule Plumbing, Heating & Cooling

    Date: 12/19/2024

    *******, your kind words brightened our day! We look forward to providing you with exceptional service in the future. 

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