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Business Profile

Plumber

Golden Rule Plumbing, Heating & Cooling

Reviews

Customer Review Ratings

4.89/5 stars

Average of 263 Customer Reviews

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Review Details

  • Review fromDenny L

    Date: 11/20/2024

    5 stars

    Denny L

    Date: 11/20/2024

    Golden Rule is great! Very thorough and professional. I highly recommend them!

    Golden Rule Plumbing, Heating & Cooling

    Date: 12/19/2024

    *****, we're thrilled to be your go-to home service provider. Thanks for your continued support!
  • Review fromJ. B

    Date: 11/19/2024

    5 stars

    J. B

    Date: 11/19/2024

    ***** ******** did a great job. Nice to work with. Explained everything quite well. We should schedule him for the spring time checkup.

    Golden Rule Plumbing, Heating & Cooling

    Date: 12/19/2024

    J, your mention of ***** is appreciated. He's a skilled technician and we're proud to have him on our team.
  • Review fromTina H

    Date: 11/01/2024

    5 stars

    Tina H

    Date: 11/01/2024

    **** is very knowledgeable thoroughly explains all settings. I was very pleased with **** looking at my furnace and air conditioning unit. Hes very thorough and pleasant he explained patiently questions that I had. He also brought to my attention, the proper settings and switches that I was unfamiliar with. professional and respectful. I told him he didnt have to put his booties on if he didnt want and he insisted saying that I dont wanna track any dirt or mud into your house also gave me a lot of tips on how to care for my furnace.

    Golden Rule Plumbing, Heating & Cooling

    Date: 12/19/2024

    ****, we're grateful for your recognition of ****** service. He consistently strives for customer satisfaction, and your feedback is a testament to that.
  • Review fromStephanie S

    Date: 10/23/2024

    5 stars

    Stephanie S

    Date: 10/23/2024

    ***** was very professional, knowledgeable, and courteous of our home and time.

    Golden Rule Plumbing, Heating & Cooling

    Date: 12/19/2024

    *********, thank you for acknowledging ******* work in your review. We'll be sure to convey your appreciation to him, as it's well-deserved.
  • Review fromGregg D

    Date: 10/17/2024

    5 stars

    Gregg D

    Date: 10/17/2024

    I was very pleased with Golden Rule's electrician who changed hardwired appliance connection to a plugin receptacle for a new range. Very professional and friendly. Great job!

    Golden Rule Plumbing, Heating & Cooling

    Date: 12/19/2024

    *****, your happiness is our goal, and we're ecstatic to have achieved it. Thanks for the five stars! 
  • Review fromLarry E

    Date: 10/16/2024

    5 stars

    Larry E

    Date: 10/16/2024

    Needed furnace repaired, ******* arrived and quickly diagnosed the problem, went to the shop and picked up the part, returned and had it done quickly. He is a true professional, Thank you ******* and Golden Rule.

    Golden Rule Plumbing, Heating & Cooling

    Date: 12/19/2024

    *****, your mention of ******* is a testament to his dedication. We're glad he provided you with the service you expect and deserve.
  • Review fromMerry J

    Date: 09/24/2024

    5 stars

    Merry J

    Date: 09/24/2024

    I have always been happy with all Golden Rule Techs. ***** ******** was above & beyond expectations! He showed how to properly clean the ** unit , gave me options on how to make the furnace & ** units last longer through maintenance. He set the bar a step higher in technicians.

    Golden Rule Plumbing, Heating & Cooling

    Date: 12/19/2024

    Merry, we're glad to see ***** mentioned in your review. He's a valuable member of our team, and we appreciate your positive feedback.
  • Review fromGlenn S

    Date: 09/20/2024

    5 stars

    Glenn S

    Date: 09/20/2024

    I have continued to use Golden Rule for all my HVAC, plumbing and now electrical work, because they always do an excellent job. I have never met any of their technicians who are not friendly and efficient.

    Golden Rule Plumbing, Heating & Cooling

    Date: 12/19/2024

    *****, your review made our day! Thank you for choosing us for your home service needs. We're here to exceed your expectations.
  • Review fromRich S

    Date: 09/18/2024

    5 stars

    Rich S

    Date: 09/18/2024

    ****** did a great job. Very professional and friendly. Explained everything he did.

    Golden Rule Plumbing, Heating & Cooling

    Date: 12/19/2024

    Rich, your feedback regarding ****** is valuable to us. He consistently delivers quality service, and your recognition reinforces his dedication.
  • Review fromMatt C

    Date: 09/12/2024

    5 stars

    Matt C

    Date: 09/12/2024

    ***** was very thorough and did a great job! He gave me all of the options and was reasonable!

    Golden Rule Plumbing, Heating & Cooling

    Date: 12/19/2024

    ****, thank you for your five-star review! We're delighted to hear that ***** provided you with outstanding service. We'll make sure to pass on your appreciation!

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