Reviews
This profile includes reviews for Home Warranty of the Midwest, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 205 Customer Reviews
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Review fromPriscilla C
Date: 07/17/2025
5 starsQuick and helpful customer service! My first time dealing with home warranty and they have been very patient and helping me through the claim process and reimbursement process.Review fromAlyssa S
Date: 07/15/2025
5 starsAlyssa S
Date: 07/15/2025
It was so easy and fast! Our AC went out when it was over 90 degrees outside, and a service tech came to fix it the same day. The process was totally hassle-free, and I was able to easily connect with a super friendly customer service representative. Thank you all so much!
Home Warranty of the Midwest, Inc
Date: 07/16/2025
Glad to help! Thanks for sending in your review!Review fromLindsey M
Date: 07/08/2025
5 starsLindsey M
Date: 07/08/2025
streamlined process with no hassle. Use who you want for the job. That's a BIG deal! Most other companies make you use a shady contractor of their choosing. Been there, done that..no thanks! I recommend 10/10Home Warranty of the Midwest, Inc
Date: 07/09/2025
Thanks for the feedback! Contractor of choice is a major plus for sure. Glad to hear your experience went great!Review fromDestinee B
Date: 07/02/2025
5 starsId like to take a moment to give a huge shout out to Brialle ******* for all of her help in the home warranty process. She was able to make a frustrating situation a great experience. Thanks Bri!!Review fromSheila R
Date: 06/28/2025
5 starsClaim process was easy and customer service was excellent. Everyone was very professional.Review fromMary M
Date: 06/28/2025
5 starsI have had two claims with Home Warranty **** in the past seven months. The first was for a washing machine and this last one was a refrigerator issue. Each claim was handled swiftly, efficiently, and professionally. The agents were very helpful and communication was amazing every step of the way. My two repairs were over $700 total, and I only paid the $100 deductible for each claim. This Warranty policy came with the house I purchased. I've never had a Home Warranty policy before. I will definitely renew this policy when it comes due soon. Thank you!Review fromSarah N
Date: 06/27/2025
5 starsWe have been a customer of ********************** for less than a year. We have filed claims on three appliances and the compensation we received for all three to either repair or purchase new was fair and fast. The process is seamless and fast. I highly recommend this company!Review fromLarry W
Date: 06/27/2025
5 starsExcellent service, I called my usual *** and she was able to get me taken care of **** despite not having info that I thought would be imperative.Review fromBrandon K
Date: 06/27/2025
5 starsThey were very prompt on getting back to me after filing my claim online. They were quick to answer when the technician was at our house with his diagnosis.Review frombrianna f
Date: 06/09/2025
4 starsbrianna f
Date: 06/09/2025
Process was not hard, confusing at times but was able to figure it out and things worked out. Being able to reach them helped out at lot.Home Warranty of the Midwest, Inc
Date: 06/11/2025
Thanks for the feedback - here to assist with clarifying anything we can.
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