Reviews

This profile includes reviews for Safeway's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Safeway has 327 locations, listed below.

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  Safeway

  PO Box 20 Boise, ID 83726

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  Safeway

  1103 SW Highland Dr Gresham, OR 97080-8623

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  Safeway

  11919 N Jantzen Dr Portland, OR 97217-8195

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  Safeway

  1525 W Main St Molalla, OR 97038-7362

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  Safeway

  1550 N Pacific Hwy Woodburn, OR 97071-3622

Review Details

• Review fromLeah K

  Date: 06/24/2025

  1 star
  I have groceries delivered for my mother once or twice a month, with other stores if items were missing or received the wrong brand it has never been an issue. On June ****** Safeway messed up so I went to mark what items were missing and what were the wrong brand. Two days later I received an email from Safeway saying, my "request" for a refund was denied!! News flash Safeway it's NOT a request. You either refund the money or send someone back out with the right items. I'm not buying the 5-7 days or any other excuse because I've called customer service everyday and while I'm on hold I get hung up on or their darling of a representative can't seem to make it to the phone. Instead of DEI training you should start on customer service. It's adorable that you actually think it's a request. I've been in the restaurant business for over 25 years and if I called my customer a liar, which is what you did, it would have been alot kess then 25 years.

• Review fromKristin E

  Date: 06/16/2025

  1 star
  New digital coupons are a scam. They are difficult and time consuming to access and figure out. They are not equitable for everyone. Food prices should be equal to all. I am having to pay more when I shop at Safeway. The old club card system automatically applied the coupons. The store clerks make you feel like an idiot and the system makes shopping more time consuming and frustrating. They are also not fair for those without smart phones.

• Review fromShannon M

  Date: 05/30/2025

  1 star
  On May 30, 2025 I went out of my way at great inconvenience to take advantage of an advertised deal on bagels. When we got there, we were told that it was an error and not being honored. There was no attempt to offer a discount, raincheck or any other amendment to address the inconvenience. As of today, the ad still appears on their digital ad on their website.This is not the first time this has happened with this store. If its a good deal either they run out or its an error.

• Review fromBob B

  Date: 05/09/2025

  1 star
  The bakery employee **** ****** is a bad employee. He called me the n word multiple times and had an overall temper tantrum. He spat at me and in my food. He always had AirPods in and is saying weird things into them to what it sound like are his minor friends.

• Review fromKendall K

  Date: 03/17/2025

  1 star
  I could not find a listing for the ******************************************, so am listing my issue here. I have repeatedly used the Safeway app to clip their digital coupons only to have them not be applied at checkout. I will not let them get away with this fraud and make the checker go through each item, showing them the clipped item and price on my phone. One visit this equated to over $48 that was over charged. Another $11. Today was over $16. The people waiting line behind me are not happy, but I am not going to let them get away with not giving the advertised price.

• Review fromDavid K

  Date: 03/13/2025

  1 star
  Terrible! I signed up with Safeway's Freshpass and weekly scheduled delivery. Of four week's, only the first was delivered as promised. It's been a nightmare ever since. Numerous contacts with their customer support results only in unkept promises.

• Review fromElisha J.

  Date: 03/13/2025

  1 star
  Safeway offers good weekly deals through digital coupons on your phone but everytime without fail that I attempt to use these coupons there's endless drama. Today as I got in line I was behind another couple who got home last night and realized their coupons were not honored. I like to shop and go but that's not possible unless you are willing to pay more. In December they tried to charge me $98for a 9 pound ham that had a digital coupon for .69 cents a pound. Today I had coupons for 4 three pound packages of ground beef at $8.97 each and 4 one pound packages at $2.99 each. 2 Tillamook cheese with digital coupon $1.99 each and 2 lucerne sour cream members price $1.99 each. I was expecting a bills of under $56 but instead I stood for over ten minutes repeatedly showing them that their register was wrong. People behind me left leaving their groceries where they were. Stop cheating people. It's not worth the frustration of shopping in your store and finally the manager not knowing what to do about the fact that her register was charging me something that didn't add up , she tells me I'll just give it to you for the $55.80. Let me tell you this, they weren't giving me anything but a headache. I was paying for my groceries the price Safeway advertised.

• Review fromStephanie C

  Date: 03/05/2025

  1 star
  I think Safeway is one of the most overpriced Grocery stores, Its ridiculous! ******* literally sells the same exact grocery items for half the price Safeway does. ***? And no, you do not get a break on gas for the money you spend at Safeway. The gas prices at Safeway are jacked up higher than everybody else, that its actually the same price as everybody else AFTER you use your reward points that you spent so much money buying theyre Expensive groceries! Im so sick of Safeway and their **** prices. I refuse to shop there.! I dont understand how they are still even around with a two point Star score. Do they not even care about their overall score?? Ridiculous! I refuse to buy gas there. I refuse to buy their groceries. Just ridiculous. **** ****** is even cheaper than Safeway. And that is saying something

• Review fromLily Y

  Date: 02/17/2025

  1 star
  I had an extremely frustrating experience at Safeway Store 496 (********************************). It took me an hour just to check out due to poor service and ******************* checkout, my member discount wasnt applied. A cashier told me I wasnt a member, even though I had installed the Safeway app and registered in January 2025. She directed me to ***************** but no one was there. A staff member cleaning the trash kindly led me to the store manager, ****, who was resting in a corner. Instead of resolving the issue, **** told me to wait at ****************.After five minutes of waiting, I asked another staff member, ******, for help. She assisted me in registering my membership again via the app, which showed that new members should receive a discount. However, the discount still didnt apply at checkout. When ****** called ****, he claimed I was already a member, which is why I didnt receive the new-member discount. I explained that I had to register again because I was told I wasnt a member earlier. **** then accused me of providing the wrong phone number at checkout, causing the issue.He insisted I take all my items to **************** to redo the entire process. By this point, I had already spent an hour trying to check out. When I voiced my frustration, **** raised his voice, told me I was "done here," and said I was not welcome at Safeway.This experience was beyond disappointing. The lack of organization, accountability, and customer service was unacceptable. I have removed the Safeway app from my cell phone and called to cancel my membership with them.

• Review fromDavid E

  Date: 02/04/2025

  1 star
  Looking for a lawyer to start a class action lawsuit. If Safeway owes you a small amount of money they will keep moving the start date for the refund and say 5-7 more days. They are so good at it I strongly suspect a supena will show that is their policy and that they have stolen millions from customers with this tactic. So I documented it this last time and am ready to go to court over it.