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Business Profile

Grocery Store

Safeway

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Safeway's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Safeway has 327 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Safeway

      PO Box 20 Boise, ID 83726

    • Safeway

      1103 SW Highland Dr Gresham, OR 97080-8623

    • Safeway

      11919 N Jantzen Dr Portland, OR 97217-8195

    • Safeway

      1525 W Main St Molalla, OR 97038-7362

    • Safeway

      1550 N Pacific Hwy Woodburn, OR 97071-3622

    Customer Review Ratings

    1.07/5 stars

    Average of 81 Customer Reviews

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    Review Details

    • Review fromJosie A

      Date: 01/24/2025

      1 star
      Unhappy Safeway for putting a sale price on their paper and charging the original price. Be honest to your customer .
    • Review fromElizabeth M

      Date: 01/19/2025

      1 star
      I place orders on-line worth $164.48 on January 18. It supposed to deliver from 12 to 2:00 pm. I recieved three case bottle of ******* ****** and bread, I order 6 but only three and the rest of the item is missing, I called customer services and said it will re- deliver by 7:00 to 9:00 p.m. Im waited , I called again by 9:30 to ask where are the rest of my orders and it said apologize it will be late 15 minutes and its coming right now, I waited again , I give another half hour but nobody show up, I called 10:15 p.m. and the store closed, I was really upset cuz I order meat to cook but instead I spend hours waiting , spend money to order food . The next day I called the same customer services , again apologize and this time the excuse is no driver to deliver the item, I request refund but to my suprize she is willing to refund everything but I told her to deduct the amount cuz I recieve three case of water and the prize for the bread, all of sudden she want to refund me $60 out of $164.48 charges and the reason is their not allowed her to refund what they owe me, need to call the higher position and wait 10 to 15 days for the answer, please I need help to get my money back . It just so sad cuz Im Safeway member and this is not the first time online order, Im so up-set , I dont want to shop Safeway anymore, give me my money back and when you apologize make sure is sincere
    • Review fromCathy M

      Date: 12/31/2024

      1 star
      I called the pharmacy at 5:10 today. They said they were closed. I called customer service 3 times and no answer. Their customer service ***** if they have any to speak of, which I doubt They are s joke and deserve a fail..."f". I will never shop there again
    • Review fromdavid k.

      Date: 11/26/2024

      1 star
      the self checkout lady was extremely rude and unprofessional,disrespecting a 66 year old disabled senior with a very rude attitude and remarks
    • Review fromJOHN H

      Date: 11/14/2024

      1 star
      couple weeks ago campbells soups were on sale as buy one get one free. They had price listed at 4.59 each, now that sale is over the price on a can of soup is 2.99 each (on sale for 2.79).They are jacking up prices on items they put on sale for BOGO (buy one get one free). Same thing with 12 packs of soda and chips. They are offering buy 2 get 2 free but the base prices go up during sale week and then drop back down to regular list price on weeks where they are not on sale. I do know they just settled a claim against safeway for this manipulation of prices, but they keep doing it. You have to watch your receipts in order to get the sale prices listed on ads, even after you add them to your shopping list in app. They are sneaky about this, yesterday i was supposed to get 5.99 a pound deli chicken strips, they tried charging me 8.99, i called checker over to fix it and they said " this happens sometimes".... I said it happens more times than it should. I literally have to print out my deals list and then have to do math at checkout in order to make sure i get sale prices listed. They have a great scam going here, if they just happen to not give you the price advertised you will never know unless you are dilligent.
    • Review fromAaron K

      Date: 11/08/2024

      1 star
      I shop at Safeway on **************** in ******* CA at least a couple times per month and I will often buy advertised specials. Several times the price I pay is higher than the advertised sale. Mostly with meat. I just bought steaks advertised at $4.99lb, but paid $7.99lb. It's a bait and switch scam. Do not shop at Safeway or their parent company ********************.
    • Review fromGil D

      Date: 11/02/2024

      1 star
      Apparently, I look like someone who would steal flowers from Safeway. On November 1, 2024, I stopped by the store at 6:40am to pick up flowers for a coworker. There were very few customers, with security guards ********************** at the registers. One of them, a white woman with short hair, left her post specifically to check on me while I was looking at the flowersdespite the fact that I was the only person in that section. Why would I steal flowers? My salary is likely 3 times what she makes. After reading through ****** reviews, I found I wasnt the only one who had this experience; another customer recently described being treated similarly. Safeways security practices clearly seem to target people of color, and I found the experience disappointing and discouraging. I will no longer give this location my business.
    • Review fromRichard G.

      Date: 11/01/2024

      1 star
      Last week in their Safeway Ad. they advertised 4 chips or crackers at $1.99 each. And it said you must buy 4. I did that, buying in groups of four three times and they overcharged me at the register. My checkout was tried by the front end person and still resulted in the same over charge amount. They took my order to the front desk and the "front-end manager" tried herself with the same result. After waiting there for a while and I believe 2 more attempts she she came up with there is only one deal per household. It didn't say anything of the sort in the paper advertisement. There was nothing in the ad about only one deal, the only stipulation was that you must buy 4. This is false/deceptive advertising in my book. This is not the first time they have wasted my time and gas to go there and make the purchases I wanted. They should be held **************** Stars!
    • Review fromErin T

      Date: 10/29/2024

      1 star
      *** that work in the deli in *******. Drink beer on the job her water bottle is not water it's beer whiteclaw it's clear so it looks like water. And is high on meth too.
    • Review fromStephanie P

      Date: 10/28/2024

      1 star
      I feel theres a deceptive thing going on,, this happened awhile ago in another Safeway, so I did not return ,,, but today I had few choices,, I went into the ********************************************, to grab a quick lunch, with the limited funds I have today,, after waiting in the deli sandwich line for quite some time without being noticed,,, I saw the Asian food kiosk thing,, and the sign said $ 8.99 PER POUND. the food was swimming in liquid, but I was very careful to make a small plate, took back to the deli counter for them To weigh and I was ready to Pay. So the ride woman looks at me at hollers MAAM YOU WENT OVER THE ONE POUND!!!! The bill was almost $14.00. I said no. I walked away. I just feel that one: THERE SHOULD BE A SCALE FOR CUSTOMERS TO WEIGH FOR THEMSELVES. TWO: FOOD SHOULD NOT BE SWIMMING IN LIQUIDS SO HEAVY THAT IT MAKES YOUR RAKE- out plate weigh MORE SO TGAT YOU PAY MORE. very misleading, VERY DECEPTIVE. JUST LIKE BEFORE,,, in ************. UNACCEPTABLE.

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