Reviews

This profile includes reviews for Norco Inc's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Norco Inc has 15 locations, listed below.

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  Norco Inc

  850 W Gowen Rd Boise, ID 83705

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  Norco Inc

  4135 Stone Way N Seattle, WA 98103-8013

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  Norco Inc

  820 E Broadway Ave Moses Lake, WA 98837-5932

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  Norco Inc

  2685 Commercial St NE Salem, OR 97301-6502

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  Norco Inc

  63024 Sherman Rd Bend, OR 97703-5750

Review Details

• Review fromRafi R

  Date: 04/12/2023

  1 star
  I've been a CPAP user for over a decade. Recently my insurance contracted with Norco as the exclusive provider for CPAP related items. I had to replace my old machine because it had reached the motor's expected lifetime. The process has been a huge headache. Their billing system is antiquated, their customer service people are rude (they seem angry), and the byzatine processes cause extra expense. I've had to call three times to resolve an issue that should never have happened in the first place. I will be sharing my experience with my insurance company in the hopes that we can sign with a different company like Apria when the contract is up for renewal.

• Review fromLeona T

  Date: 02/10/2023

  1 star

  Leona T

  Date: 02/10/2023

  Incontinent supply is less than Dollar Tree value. They are useless for seniors use. The only thing good was the glove's.

  Norco Inc

  Date: 02/13/2023

  Sorry to hear about the supplies not meeting your needs. As is typical with any product paid for by a third party (i.e.. likely insurance in this case) the reimbursement rates are what drive the products supplied. If the quality of the product is not satisfactory, we would encourage you to contact your insurance to discuss their reimbursement rates.

• Review fromChristy R

  Date: 01/06/2023

  1 star

  Christy R

  Date: 01/06/2023

  I received a CPAP from Norco. While I was getting used to wearing it I was non compliant one time. Norco charged me three months of non-compliance fees at $600 each and $900 for some tubing and a couple masks. My provider sent in a new order and the whole term was suppose to start all over making me compliant not noncompliant. Multiple phone calls and no resolution, keep referring me to the branch manager who is not responsive. They jump at the chance to overcharge. Be careful using this company. I recommend getting your CPAP supplies through Amazon if you can. I will never use this company again.

  Norco Inc

  Date: 01/12/2023

  *******, please reach out to the branch manager so that she can review your account with you.Norco ********************Manager: ****** Phone: ************ Regards,

• Review fromAngela R

  Date: 12/15/2022

  1 star
  Have had 2 phone calls from this company still leaving me no information to contact them. First one spent almost an hour figuring out what was needed. Even though the RX's came from my doctor. *** said no problem it's covered. Next call should be for confirmation and delivery. Well 2 weeks later a woman with no name given, now I'm being told with 2 major insurances that nothing is covered and all out of pocket. I have already spoke to both insurances twice and gotten rundown and full coverage confirmation. Zero out of pocket.!! This company is just wanting cash. Now they have waited till its too late for me to get anything done. This place is a scam, and don't care what they are doing to people really. This is not a game and people quality of life is hanging in the balance. A serious investigation needs to be done on their practices. It would be zero starts if I could. I had to go online and get phone number myself to contact. well getting thru is a joke, and when I did they claimed they didn't have any information about me. Well how can they call me twice and quote the medical equipment I needed if they didn't know who I was. Sounds very scam like to me.