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Business Profile

New Car Dealers

Coeur d'Alene Honda

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3

Average of 1 Customer Review

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Review Details

  • John L

    Date: 10/07/2022

    I purchased a vehicle for my wife and paid cash. We are happy with the vehicle and the service we received; however, I did not appreciate being lied to by the salesperson. I asked the salesperson if there would be "hard" credit check, and I was told "no" by him. I asked again after being asked to sign a form that stated they would check my credit. He said "no, it will be a soft credit check and nothing will be on your credit report". Literally, within 1 minute of signing the form I received a lifelock alert of a hard credit check. I have confirmation from the sales person in text messages that stated there would be no hard credit check. I understand mistakes happen, but his salesperson was not new to the position and had been there for many years. There is no way he didn't know there would be a hard pull. During our conversations, I told him I would bring a cashiers check if needed instead of a personal check because I did not want a hard pull.

Coeur d'Alene Honda is NOT a BBB Accredited Business.

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