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Business Profile

Online Retailer

EZ Frame Structures & Shelters LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1.36/5 stars

Average of 21 Customer Reviews

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Review Details

  • Review fromRachel F

    Date: 05/21/2025

    1 star
    Please do not even go to this company. Like everyone around have said they give you the run around. They are liars and they do not live up to their name nor there business. They steal your money and ghost you. They tell you to email them, don't they lie. You call them, don't they don't answer your phone.
  • Review fromJosh A

    Date: 03/17/2025

    1 star
    I guess Ill get in line. Thieves; you will never get your money back. Worst customer service Ive ever seen. Ordered mid January, no product and cant get anyone to respond.
  • Review frommichael s.

    Date: 02/22/2025

    1 star
    ORDERED A 10X20 FRAME ON JANUARY 03 2025 AND STILL HAVE NOT RECIVED PACKAGE HAVE EMAILED SEVERAL TIMES AND ALL THEY TELL ME IS ITS SHIPING SOON IT HAS BEEN TWO MONTHS ALL I GET IS RUNAROUND
  • Review fromScott E

    Date: 01/06/2025

    1 star
    Same story as everyone else.They take your money and do not deliver the ********** response from customer service.
  • Review fromJoshua P

    Date: 10/29/2024

    1 star
    If I could give 0 stars I would. This company is a scam, they'll take your money and not ship your products. Do not buy from these people.
  • Review fromedmund a

    Date: 10/02/2024

    1 star
    They took the money and all I got was excuses. Now ignoring me.
  • Review fromChealsey L

    Date: 09/20/2024

    1 star
    Ordered a chicken coop kit in May 1st 2023. Was told it would ship "next week" and a pre-shipping label was created on May 13th. July 14th was told again it would ship "next week". Checked in again Sept. 17th and was told again, "next week". Jan 6th 2024 still hadn't received anything. Asked for a refund, was told my order was cancelled and refund would be in 5-7 days. As of Sept. 20th 2024, still have not received refund. Incredible waste of $240. Can't dispute it with ****** because it's been too long. Very disappointed and feel a little scammed. Would not recommend this company at all.
  • Review fromCynthia P

    Date: 07/18/2024

    1 star
    I placed an order approximately 1 month ago and have not received my product. They received my money, but I have not received the product. Stay away from this company unless you have free money to give away.
  • Review fromEric S

    Date: 12/12/2023

    1 star
    Dont give this company a dime. They took my money then ghosted me. 6 weeks later still no product. They will not answer the phone or email.
  • Review fromRobert B

    Date: 11/25/2023

    1 star
    I ordered a 10 X 20 kit, Aug 9th 2023 and paid via Paypal, E z frame received the money, and as off NOV-25-2023 they have not delivered the 10 x 20 kit. I hope they ship it soon!

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