Online Retailer
WellneeInformation and Alerts
Service Area
- USA
Alert Details
This business has 1 alert.
Pattern of Complaints
On October 16, 2023, Better Business Bureau recognized a pattern of complaints from consumers regarding billing and collection issues, refund exchange issues, and product issues. Consumers allege they order and pay for products from Wellnee’s online store, they are charged for more product than they purchased, they cannot cancel their orders, they cannot access a refund, and the product doesn’t work as advertised. Consumers claim Wellnee is unresponsive to requests for assistance.
Important Information
Additional Info
On October 11, 2023, Better Business Bureau was alerted to a
business operating as Wellnee: https://trywellnee.com/.
To file a complaint or to access a refund please contact Wellnee’s customer
support center at trywellnee.com/contact. To file a complaint with BBB please visit https://www.bbb.org/file-a-complaint/1296-1000143347.
Within Wellnee’s Terms & Conditions, Adlibris USA LLC is
provided as the licensed name of the business. Wellnee is a company based in
the United Arab Emirates. Wellnee advertises within their terms and conditions
that the business’s registered address is Dubai Silicon Oasis, DDP, Building
A1, Dubai, UAE.
According to Wyoming’s Secretary of State and United States
Patent and Trademark Office, Adlibris USA LLC provides products under the names
Wellnee, Wellamoon, Soothe Relieve, and Lulutox. Separate BBB Business reviews
are available for each of these companies.
Wellnee: https://www.bbb.org/us/id/post-falls/profile/vitamins-and-supplements/wellnee-1296-1000143347
Wellamoon: https://www.bbb.org/us/id/post-falls/profile/online-retailer/wellamoon-1296-1000144530
Soothe Relieve: https://www.bbb.org/us/id/post-falls/profile/online-retailer/sooth-relieve-1296-1000148824
Lulutox: https://www.bbb.org/us/id/post-falls/profile/online-retailer/lulutox-1296-1000161423
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