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Business Profile

Fire and Water Damage Restoration

Romexterra Construction, Inc.

Reviews

Customer Review Ratings

4.55/5 stars

Average of 29 Customer Reviews

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Review Details

  • Review fromDan T

    Date: 09/26/2023

    5 stars
    ********************* ******************************* and *****. Excellent team Great work ***********************
  • Review fromAlisha S

    Date: 06/29/2023

    5 stars

    Alisha S

    Date: 06/29/2023

    ***************, and Romexterra were exceptional in guiding me through my roof replacement. Knowledgeable, efficient, and excellent communication. You wont be disappointed!

    Romexterra Construction, Inc.

    Date: 06/30/2023

    Thank you so much for your kind words. It was our pleasure to help you.
  • Review fromPatrick O

    Date: 06/16/2023

    5 stars
    Had some water damage on the ceiling in my kitchen and living room right as we were planning on moving. The mitigation and restoration teams did everything in their power to expedite the process during all phases and the entire job was done in a very timely manner The root issue was fixed and everything looked just as it did before once the rebuild was complete. Everything was done with the utmost professionalism and they were able to work around our tight schedule. Would highly recommend!
  • Review fromScott H

    Date: 06/13/2023

    5 stars

    Scott H

    Date: 06/13/2023

    I had water damage from broken ice maker pump. The Romexterra team lead by *********************** did a great job at mitigating and rebuilding the damaged areas of my home. They exceeded their timelines and worked efficiently with my insurance company to make a difficult situation run as smoothly as possible. I would recommend Romexterra to friends and family.

    Romexterra Construction, Inc.

    Date: 06/14/2023

    Thank you so much for your kind words. We are glad we could help!
  • Review fromCarolyn N

    Date: 06/12/2023

    5 stars

    Carolyn N

    Date: 06/12/2023

    A big thank you to Romexterra Construction Inc. They came out within hours of me calling them for water damage in my basement when my sump pump failed during a storm. The project manager was very nice and walked me through everything that had to be done to prevent mold in my basement. The team worked extensively for two days, starting the day the damage happened to clean up my basement. Thank you Team, *****************************

    Romexterra Construction, Inc.

    Date: 06/14/2023

    Thank you so much for your kind words. We are grateful for the opportunity to help. We are always here if you need us *****
  • Review fromJean K

    Date: 04/18/2023

    1 star
    We had a house fire in March of 2020 in which we hired them to do the clean out, replace damaged roof framing and the roof itself. Less then 2 years later, we experienced leaking from the faulty workmanship in our living room. After the initial contact, they did come out to inspect and told us that there was no silicone placed over the nail heads used to attach the shingles in the area. We had thought this issue was taken care of until several months later when the roof leaked again - this time destroying our brand new living room wall and portions of the ceiling in both the living room and kitchen. They did come out to look at the area again and was surprised that there was no follow up. It was at this time they brought rental equipment out - we were told it would be removed within 2 weeks. Immediately after, we received a call from **** who told us that we did not pay for this area of roofing, there were already shingles in that area and there was faulty framework. We pulled our original contract with the company and photos of the roof prior to the work, we paid for an entire roof and the framing. Reviewing the photos, there were no shingles in the area prior to the fire. We had to file a police report 2 months later to get the equipment out of our home. Our village denied the permit for the roof. The company is not licensed for roofing. They still did the work. These shingles were installed on a flat area of roof that is designed to allow the water to flow down and off the roof. Instead, the rain pools around these incorrectly installed shingles creating extensive damage to our home. Now after several months, and over $40k later - we have not heard from the company. They refuse to remove the shingles and fix the damage - including now the additional holes in two ceiling areas from the equipment they installed in our home. We have had an independent contractor come out to inspect - framing is correct, the installation of the shingles is faulty work.
  • Review fromBianca A

    Date: 04/13/2023

    5 stars
    Happy with the expertise provided throughout the project. Very open and willing to satisfy my ideas. Worked very quickly and efficiently to restore my home.
  • Review fromKen J

    Date: 02/26/2023

    5 stars
    Came same day for water damage and worked extensively for 2 days after to clean up.
  • Review fromAudra R

    Date: 11/06/2022

    5 stars
    I had a great experience with Romexterrra. I was completely disappointed with my contractor at the time and received a recommendation to call Romexterra from a close friend. Once Romexterra took over I knew I was in good hands. They took over the burden of working directly with my insurance company which took away my stress. During reconstruction, I was kept updated and most importantly my wants and concerns were heard. I absolutely look all my renovations. Without a doubt, I would recommend Romexterra. You won't be disappointed!

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