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Business Profile

Towing Company

Priority Truck Center, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

This business has 2 alerts

Complaints

This profile includes complaints for Priority Truck Center, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Priority Truck Center, Inc has 7 locations, listed below.

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    Customer Complaints Summary

    • 12 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/21/2022

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My name ***********************, I have a trucking company with a single fleet. My truck broke down and I called the services of priority wreck trucking towing company. They towed my truck just 45 minutes drive away and eventually, I was charged $4361.80 while my truck wasn't fix.They even messed up my truck. I was forced to pay this money. Yet my truck wasn't fix. This company is a scam.They did this to four gullible customers that beautifully day.please kindly help me recover my money and the government should do something about this company. They don't pay taxes. They take cash and zelle so that you wouldn't be able to dispute your transaction.

    • Initial Complaint

      Date:09/20/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had a breakdown and I called priority wreck service to repair my truck but they pretended they could not repair the truck at the spot. It was just a leak on my air compressor. They weren't transparent on their transactions. They gave me 4 consecutive different bills at a time.They tow my truck from ******************************** ************ ** to their workshop, just *********************************** to $4,002.20. I had to borrow money from different people because I am not entitled to loan as an asylee. I ended up paying them $4002.20 just for towing my truck. When I discovered they are to demanding, I have to look for another tow company to fix my truck for me. Please, save my soul.I have never experience this in my life time. My wife fell sick because of this issue because she was the one that was rallying round for their money.Please kindly help me. Eventually, I checked their reviews and I discovered they have scam alot of gullible customers. Thank you.

    Priority Truck Center, Inc is NOT a BBB Accredited Business.

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