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Average of 102 Customer Reviews
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Review fromRyAnne V
Date: 08/21/2023
1 starRyAnne V
Date: 08/21/2023
I originally reviewed Allsup a few years back. I gave them 5 stars for their customer service. That part doesn't change. However, I had a case with them for 3 years for SSDI. I have been denied several times. It got to the point in the case where I was speaking with an attorney through Allsup. This attorney was quite arrogant and rude. I feel that he didn't believe in me or my case. He basically said that he wouldn't represent me because he could not win. Next thing I know, Allsup, who had my back for years, closed my case. I decided to pursue a lawyer on my own. In less than a year, I won my case, including back pay. All it took was someone to fight for me. I was very disappointed that Allsup gave up because the attorney they retained thought he couldn't win a case.
Allsup, LLC
Date: 08/23/2023
We respectfully appreciate the feedback in this review. We are committed to providing superior customer service, and we use customer feedback to improve our processes. Please understand that due to the confidential relationship that exists between Allsup and our customers we are unable to release any information to the Better Business Bureau. Thank you.Review fromPeter H
Date: 08/15/2023
5 stars5 stars all the way. ALLSUP helped me every step of the way with everything. Got me social security disability. I could not have done this on my own. Highly recommend.Review frommike f
Date: 08/10/2023
1 starmike f
Date: 08/10/2023
Allsup does not deserve one star. I could not have been treated worse. Allsups claim of 96% success in obtaining ssa benefits for their clients is very misleading. They will drop you just before your hearing if they don't think you have a case. As their attorney had told me. Although I told the Allsup experts ( who are word processing people) and my assigned attorney that SSA was not considering my mental health issues. Prior to this Allsup had called me and told me they believed I had a 90% chance of winning my case and they planned to provide financial assistance until my case since I was not working. As mentioned by others they never called me back after this. I was dropped by Allsup. I did not reschedule my case and represented myself. I was awarded my benefits. My Allsup attorney was rude, arrogant and wrong. One is protected by federal law that limits the amount one can charge to represent you in a SSA disability case. Allsup takes their cut and uses the rest to pay for an attorney. My advice, hire your own attorney instead of allowing Allsup to do it for you. I never spoke to the same person twice. I never spoke to an expert at Allsup. For instance, I tried to explain to Allsup that SSA was not considering my mental health issues. I was told by Allsup that SSA does whatever they want. I would not recommend this firm. It was an extremely humiliating, unprofessional, and frustrating experience.Allsup, LLC
Date: 08/16/2023
We respectfully appreciate the feedback in this review, and weve been in contact to address your concerns. We are committed to providing superior customer service, and we use customer feedback to improve our processes. Please understand that due to the confidential relationship that exists between Allsup and our customers we are unable to release any information to the Better Business Bureau. Thank youReview fromDavid K
Date: 07/26/2023
5 starsDealing with the Government and getting benefits from the Government as ******** Citizens shouldn't require help but it does and Allsup is the best! Their representatives are personable, caring and very helpful. This is how simple getting help when life is at a really difficult time should be.Review fromStephanie L
Date: 07/25/2023
5 starsMy representative *********************** was very professional and competent in doing her job. She was also kind and caring. I can't imagine going through the process without her. She was great to the end. Thank you ****!Review fromCreston B
Date: 07/25/2023
5 starsWe worked together to understand what was needed. After working for 45 years, the idea of going on disability was a stressful experience. Having Allsup on my side made the process understandable and simple. I was treated with respect every step of the way. They provided an easy to follow, step by step process to input the important information that Social Security was requesting without adding unnecessary input. It was my responsibility to inform Allsup, and my Long ************************ of appointments and changes. So I called often, and they made me feel welcomed to contact them each time. When Social Security contacted me, they had the information that I provided. Together, we were able to work as a team to complete the claim.Thank you Allsup!Review fromRhonda D
Date: 07/20/2023
5 starsThe representative was great answering all of my questions in a timely manner. The representative was very polite and understanding with my issue. She helped with my disability claim and I'm happy with the result. She took all the worries from me. Thank you so very much!Review fromPeggy M
Date: 07/19/2023
5 starsI can't say enough good about them. My husband had them available under his work contract and they walked us through everything. I unfortunately had become disabled but, I knew I would go with Allsup. It was just before covid hit and mail wasn't going to the social security office. I thought I was ***. Allsup came through with flying colors and I was successful with receiving my benefits. I have known so many people who are denied several times with no luck. so I pass on Allsup name and our great experience to anyone I can.Review fromEric Y
Date: 07/19/2023
5 starsI cannot express enough gratitude for the outstanding support and assistance provided by ALLSUP. From the moment I engaged their services, I knew I was in capable hands. Their commitment to addressing my concerns and their unwavering availability truly set them apart.The staff exhibited a level of attentiveness that exceeded my expectations. They genuinely listened to my concerns, demonstrating empathy and understanding throughout the entire process. Their willingness to go above and beyond to accommodate my needs was truly remarkableReview fromgary w
Date: 07/08/2023
5 starsAllsup does a great , thorough job with prompt followup. i am very pleased with their service!
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