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Business Profile

Electronic Cigarettes

ProSmoke

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electronic Cigarettes.

Reviews

This profile includes reviews for ProSmoke's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

ProSmoke has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • ProSmoke

      108 W Schick Rd # 6130 Bloomingdale, IL 60108-4045

    • ProSmoke

      PO Box 6130 Bloomingdale, IL 60108-6130

    • ProSmoke

      233 S. Wacker, Dr. Chicago, IL 60606

    Customer Review Ratings

    1/5 stars

    Average of 4 Customer Reviews

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    Review Details

    • Review fromStacy B

      Date: 07/31/2024

      1 star
      Same issue as everyone else: charged for an order that was never received, a help ticket was closed for inactivity without receiving any response, and couldn't get in touch with anyone in customer service. I'm disputing the charge with my credit card company.
    • Review fromVictoria C

      Date: 05/18/2024

      1 star
      Ordered from Prosmokestore.com. Waited a month. Contacted company as to shipping date. Wrote ticket but no response...ever! Ticket says "closed" on website. Luckily, I didn't give them a large amount of money! There should be an option for 0 stars!
    • Review fromCAROLE G

      Date: 01/21/2024

      1 star
      I have had the EXACT SAME PROBLEM as ****************** placed an order 11/2023. I have called many times and no one is ever available nor do they return your call which they say will do within 24 hours. to day is 1/21/2024. I have never received my oder of $65.95. They have never contacted me, there is no way to get ahold of anyone, there is a " See Oder Details" but there is no access to seeing the notes. This company promotes its "outstanding customer service" - THERE IS NO CUSTOMER SERVICE!!! DO NOT BUY ANYTHING FROM THIS COMPANY. THEY WILL TAKE YOUR HARD EARNED MONEY AND NEVER SEND YOU YOUR ODER.
    • Review fromdenise k

      Date: 08/16/2022

      1 star
      I placed an order at prosmoke on August 8th 2022. I bought a starter kit and 3 boxes of cartridges total was $87.46. Today is August 15th ****************************** processing status. No one will answer the phone or return my calls. No one will answer any of my help desk tickets. No one will explain to me why it hasn't shipped yet. I feel like a victim of a scam. All I want is my order or my money back.

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