Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Pharmacy Delivery

Affinity Pharmacy Care LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pharmacy Delivery.

Reviews

Customer Review Ratings

1.67/5 stars

Average of 6 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDan A

    Date: 06/26/2025

    1 star
    Never use this place. That 4 star review must be a employee that works there.
  • Review fromDeborah J

    Date: 10/19/2024

    1 star
    My meds arrive late each month, the employees are rude and unprofessional. I Switched back to *******. it might be inconvenient to go to ******* each month to pick up my meds, at least I will have them on time and not persistently late.
  • Review fromStefanie S

    Date: 07/30/2024

    1 star
    Please do not trust the place to give you your medicines on time. I had a box come late and I was out of important medicines that help me sleep because of a condition I have. I called told the pharmacist who has no social skills. Because I did not have my medicine I did not sleep that night and it threw off my whole week. A week ago I noticed the loose pills in my box. I take them all out and notice the package open one pill completely missing and one pill looked like its been crushed. I asked if they could send me just those two pills. I've called now 4 times today and the girl in shipping told me they take pictures of the packages and mine was intake. As if I was lying. These aren't narcotics! I then spoke to my assigned pharmacy lady and told her I want all my prescriptions sent to my local pharmacy and I was done with them. Do not use this company. They are no good!    
  • Review fromJamal H

    Date: 04/22/2024

    1 star
    Affinity Pharmacy is very unprofessional and rude, they assigned a 3rd party to deliver their medication and it has been by far my worst experience, Affinity never lets you know that your meds are due, the 3rd party delivery service never lets you know when you have meds that are going to be delivered, Affinity filled my prescription, the delivery service delivered it to someone that wasn't me, they then tried to retrieve which they were unsuccessful, Affinity lied to try to cover their behind with the insurance company said that the driver delivered it to me and I signed for it, which is a lie, they are supposed to hand deliver it to the customer, the first 2 times I received it they left it with the front desk and not to me, this time they took it to the wrong apartment, but told the ********** something different, one of their employees told the truth today as to what really happened the day my meds were supposed to be delivered, she stated that the driver delivered it to the wrong address and tried to retrieve it but it was too late, I filed a grievance against Affinity Pharmacy for lying and saying that the delivery service hand delivered my package and I signed for it, for their negligence and their unwillingness to help me get new meds after they lost them, one of their employees was very rude and unprofessional to me on the phone after I stated that I filed a grievance against them and that I want to cancel my membership with them.  
  • Review fromDeAnna L

    Date: 02/09/2024

    5 stars
    This service is absolutely amazing. Has made getting and taking my medications so much easier for me. Anyone I have spoken with is knowledgeable and helpful. Cant say enough good things.
  • Review fromjanet d

    Date: 10/03/2022

    1 star
    I've only been using them for about 4 months and the only delivery I have received on time was the first month. No one answers the phone most of the time. They also don't return voicemails. There are several people I have spoken to there that are very rude on the phone. It is scary when you depend on medications to breathe.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.