Reviews
Customer Review Ratings
Average of 5 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromManuel R
Date: 12/21/2023
5 starsFirst Time Experience has been Great. Product is Exactly what I was Expecting. Communication with Business has been Great. I would recommend to others.Review fromJack R
Date: 10/14/2023
1 starJack R
Date: 10/14/2023
******* retirement bat came today. Had two holes one on each end. Plus flaw on bat at top and end. Very upset after paying $300 for it. I wrote them. Still waiting for answer. These two holes should have had chrome over them. Wish I didnt order it.
BIGTIMEBATS.COM
Date: 10/16/2023
****,We have not received any correspondence from you. We check our messages and email several times a day. The hole on the nub of the bat is needed to spin the finish evenly. We do have a a 30 day return policy, so you're welcome to return the bat for a refund.Review fromJoyce W
Date: 10/05/2023
1 starJoyce W
Date: 10/05/2023
My bat is flaking, really mad about this . I took pics. I five it no stars and website is making g give 1.BIGTIMEBATS.COM
Date: 10/06/2023
The customer emailed ** after business hours on 10/4 to tell us the bat was damaged in transit and that she could supply pictires. We responded on 10/5 apologizing for the inconvenience and asking for the pictures. We have not heard back. We need the pictures and/or a response back from the customer to file a claim and replace the damaged shipment.Review frombrad s
Date: 03/21/2023
1 starI ordered a Bat from this company and after contact only email with them once every month I was told that they don't have a two-tone bat and they have to wait for the manufacture to send more. I never received the item that I paid for, all together it was 108 day and still did not have my item ready to ship. Very disappointed, the item looked great and had others tell me that they received their items.Review fromJohn M
Date: 11/18/2022
1 starJust received a commemorative bat of the National League ******************************* The bat arrived in a cardboard box with no padding and minus the hand-signed Autograph by ************************* as I was left a voice mail telling me that ************************* was signing all the Bats. I was told to spread the word around, and that was the voicemail telling me to call a certain ext. if I wanted to here more. Well as I worked for the AG's Office, I learned to keep all voicemails. I was told it would be signed, by ************************* in a voicemail. It did not say that to get that hand signed bat, that I had to call. The Bat arrived without the Signature. I didn't buy it because of the signature, but the company stated it would be signed by *************************. Again Voicemail is forever.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.