Reviews

This profile includes reviews for BMO Bank N.A.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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BMO Bank N.A. has 969 locations, listed below.

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  BMO Bank N.A.

  320 S Canal St Chicago, IL 60606

  
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  BMO Bank N.A.

  100 West Washington Street Marengo, IL 60152

  
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  BMO Bank N.A.

  1000 S. La Grange Road La Grange, IL 60525

  
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  BMO Bank N.A.

  1050 Maple Avenue Lisle, IL 60532

  
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  BMO Bank N.A.

  10500 W. Cermak Road Westchester, IL 60154

  

Review Details

• Review fromBrandy T.

  Date: 08/13/2022

  1 star
  We bought a boat this summer and did a portion of our financing through this bank. They said they have mailed 2 statements to our home and we have not received them. A customer service rep called us (Badge ID#******* collecting payment which we made. We asked her if we would be getting an email, payment book or something else since we werent getting their mailings. She said no, we have mailed out 2 statements already and that we could go online and create an account. So I began to do this and she became impatient with us while we began the initial steps. She kept speaking very fast and was ******* us while we tried to complete the new online account process. Ultimately we were lucky enough to get the name of the bank and a loan number just to figure the rest out on our own. Hopefully this company actually listens to their recorded lines which came in on August 12, 2022 at 7:38 EST and lasted 27minutes because you will see that this position is not suitable for her. Hopefully the remainder of our $26K loans goes much better or we will be seeing more of these reviews. 1st impressions are lasting impressions.

• Review fromSteven N

  Date: 08/12/2022

  1 star
  Bank of the west is a terrible and unprofessional company. They are an excuse of a banking company. I recently did a HELOC through them which that process alone was a nightmare. I dealt with so many unprofessional employees, it was sad. Then months later when the funds were finally available in my bank of the west account, I tried to transfer them to a real bank like chase and they immediately froze my account. After calling and waiting they unfroze it but I had to make smaller transfers which take forever and on top of that they charge me fees every time for transferring my own money. Think bank is a complete joke.

• Review fromTimothy H

  Date: 08/09/2022

  1 star
  I don't have an account but the company I worked for does. Was issued a check and I can't cash it anywhere nor could I deposit it. I've called customer service several times just to be put on hold for several minutes to hours. And when I finally get to talk to someone she was no help whatsoever. This is the worst experience I've ever had with a bank and I don't even have an account. I do not recommend this bank to anyone.

• Review fromDarlene H

  Date: 08/04/2022

  1 star
  I am very aggravated with BMO Bank, I have made all my loan payments on time and most of the time early. They keep calling and stating they have not received the payment for the month of June or May. I faxed them a copy of the payments to the number they provided twice and emailed a copy to an email address they provided. They keep stating they didn't receive an email or fax. I tried to contact them over the phone numerous times and keep getting transferred or disconnected. ******** services is terrible and they have turned me over to a collections. I just don't know what else to do.

• Review fromKaren N

  Date: 08/04/2022

  1 star
  I thought this bank would be reliable and honest after hearing advertisements sounding good but found out very different after opening savings and checking. I took proceeds check ( made out from title company) from sale of my home to bmo to open these accounts and was told there would be a 24 hour hold on partial amount of check, being aprox $****. I understood and also understood remainder of the $18000 would be available in 7 days. Asked when I can make out check the ******************************************* morning, no problems. I am needing money for opening trust account so was depending on some of the money being available next day.The next money my savings and checking had 0 balance! I immediately called and they said there was an error that my whole amount will be held for not 24 hours nor 7 days as stated to me but 10 days!!! Unbelieveable! This has caused an upset with attorney and trust account and with others I was going to pay others for moving expenses! This is very unprofessional and rediculous that a check from a title company needs to be held for 10 days! Please help! This BMO bank is in ******* ** and I hope others will see how unreliable and dishonest these bankers are to consumers!

• Review fromFrank B

  Date: 08/03/2022

  2 stars
  Have an auto loan with these guys. Due date is the 9th of the month with a 10 day grace ******* Last month payment was made an the 15th and money taken our of my account on the 18th, ahead of the expiration of the grace ******* They held on to my money for three days before they posted to my account and then charged me a late fee.In doing some research, they have settled class action suits because they have fraudulently created fee income through fraudulent methods such as this.

• Review fromSh O

  Date: 07/29/2022

  1 star
  As a child of an elderly parent, I am astounded at the treatment of long-time older customers by Bank of the West. My mother was a victim of fraud and the local branch would not call me to let me know that activity outside of the normal was occurring. I found the fraud, reported it to the police and filed a report with Bank of the West. Almost a month to the day, I find out that they are severing the relationship with my mother and myself as she is on my account as well because I called on another matter. She was a customer of this bank since they came to her small town, and before that the previous bank since she opened an account at age 18. No personal attention, lack of integrity, and general poor business model. They are truly BANK OF THE WORST!

• Review fromAprodita G

  Date: 07/25/2022

  1 star
  Been calling the customer service number and I cannot get a hold of anyone. They are charging me overdraft fee for 3 mos that i did know about until they send me a mail noticed. bad bussiness you can't even speak to a representative, everything is automated. anyways I paid my overdraft and hopefully they will close my account.