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Business Profile

Bank

The Federal Savings Bank

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for The Federal Savings Bank's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Federal Savings Bank has 26 locations, listed below.

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    Customer Review Ratings

    4.36

    Average of 244 Customer Reviews

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    Review Details

    • charles s

      Date: 07/10/2025

      I cannot put into words how happy I am with the service and commitment that I have received from Federal Savings **** I have not done anything with any **** services in a very long time **** deserves many 5 stars to Highest degree Thank You ****

    • Michiel U

      Date: 07/03/2025

      federal savings representative who called me about a month ago, was not only professional, but also very convincing, knowledgeable about his job, but what caught my attention was the fact that he invited me to verify himself on their website. After receiving hundreds of calls a day regarding my request for a consolidation, what convinced me to continue to listen to Mr. Diab, the fact that he mentioned that he has a program that will help Veterans organize their budget and strengthen their financial status & put back savings in their lives. I explained to him about my current situation with the need for a consolidation of $83,000 in Credit Card & Loan debts, but I did not want to lose my 2.5% that I had for my mortgage. He told me that he would review my situation and give me several options for me to choose from. He did everything that he said he would do to help us. He did it in a timely manner. He worked above and beyond hours assigned to him, he kept communication by email, voicemail, and text. He gave us easy and clear scenarios in writing for us to review and addressed our concerns when we ask for changes. The team who worked with him very professional, very helpful, & offered solutions to help us receive our checks in the mail and our closing funds back to client within a month or so
      We were frustrated with our financial status because my credit score was reducing monthly, and we had no funds available for emergencies. Daniel put back savings into our account which allowed me to open up a ROTH account with thousand dollars a month contribution from our savings from the consolidation, And I paid off many of my credit cards, and was able to have extra funds for Surgery that I needed. Daniel did not lead me on, he didn’t give me broken promises.
      I m happy with 6% and an affordable mortgage.
      I am amazed that he made the impossible possible (knowing my low Credit score). Thank you so much for being a kind person in these difficult times.
      Satisfied cus

    • Stephen G

      Date: 07/01/2025

      Dear All,
      Truly a pleasure and outstanding experience to work, learn, and comprehend the entire process in terms of transparency developed by mutual trust.
      Well done Mr. Spreitzer; I'll enthusiastically pass on TFSB experience to other Veterans and citizens as the go to lender, dropping your name as the key point of contact!
      Warmest regards,
      Stephen

    • Francesco C

      Date: 06/19/2025

      This agent is from near ****** *******, every thing was ok until our va appraisal, the agent supposedly va certified, did not finish appraisal beacause claimed our kitchen was in the wrong location, and had to be moved to the first floor, kitchen could not be in the basement; this residence was built in 1951 but did nit meet va standards. No appraisal but still kept the appraisal fee. Talked to agent. Said that money would be refunded, nothing yet.

    • Danny D

      Date: 05/30/2025

      Takes too long to get cash out after signing everything

    • Jason V

      Date: 05/29/2025

      The Federal Savings Bank in **********, ** is predatory towards veterans. They call me everyday, even though I tell them that I am not interested in their services. Ive asked many times for them to take my phone number out of their system, and they just hang up on me when I ask. Stop calling me!!!!!

    • Jason P

      Date: 05/27/2025

      Mr. ****** did a fantastic job handling my loan transaction. He always followed up after each step and stayed in constant communication with me. He was courteous and made the process quick and easy. Thank you.

    • Alex E

      Date: 05/23/2025

      **** ****** was a blessing to me and my family. Not only did he deliver on his promise to offer me a cash-out-refinance-loan despite a bankruptcy in my recent past, but he was also able to afford me a very competitive interest rate with my less than 700 credit score. Many banks declined to help me in my refinance pursuit, but **** and The Federal Savings Bank chose to find a solution to my needs instead of turning me away. They understand that sometimes good people sometimes have unfortunate circumstances fall upon them, and this is precisely why I will certainly do business again with **** ****** and The Federal Savings Bank! Thank you from the ******* Family!!

    • Anna M

      Date: 05/15/2025

      ***** and his entire team were phenomenal! They answered all of our questions and guided us through the entire process. We had several hiccups (none of which were caused by them!) and they kept everything moving smoothly! We cannot thank him and his team enough! Would definitely recommend them 1000x over to anyone and everyone!

    • Glenda P

      Date: 05/07/2025

      Best Mortgage Company The Federal Saving Bank. I have dealt with in my 50 years of getting home loans. They are the best .

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