Complaints

This profile includes complaints for TransUnion LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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TransUnion LLC has 11 locations, listed below.

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• 

  TransUnion LLC

  555 W Adams St Chicago, IL 60661-3719

• 

  TransUnion LLC

  4530 Conference Way S Boca Raton, FL 33431-4489

• 

  TransUnion Interactive, Inc.

  100 Cross St Ste 202 San Luis Obispo, CA 93401-7570

• 

  Trans Union

  9401 Indian Creek #210 Overland Park, KS 66210

• 

  TransUnion Rental Screening Solutions, Inc

  6430 S Fiddlers Green Cir Suite 500 Greenwood Village, CO 80111

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:06/28/2025

  Type:Billing Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This BBB complaint is being filed as a formal and legally backed demand under FCRA 605B (15 U.S.C. 1681c-2).I am instructing TransUnion to IMMEDIATELY BLOCK AND DELETE all fraudulent accounts, collections, and hard inquiries appearing on my credit report that are the direct result of identity theft and criminal fraud.These accounts were NOT opened, authorized, or initiated by me under any circumstance. They are illegitimate, and their presence on my credit file is a clear violation of my rights.Ive attached a full list of the fraudulent hard inquiries and accounts in question, and none of them are recognized or affiliated with me. This is further backed by the attached FTC Identity Theft Criminal Complaint #*********, confirming I am a victim of identity ********* are legally required to block and remove these items within 4 business days of receiving this complaint.Failure to comply will be considered willful noncompliance under the **** and will be met with legal escalation.I also demand immediate written confirmation once these deletions have been completed.

• Initial Complaint

  Date:06/28/2025

  Type:Billing Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This letter constitutes a final and urgent request to Transunion for the immediate deletion of all fraudulent accounts and unauthorized hard inquiries from my credit report, as I am a victim of identity theft. These accounts are not mine and must be removed without delay in accordance with the Fair Credit Reporting Act (FCRA), specifically 605B (15 U.S.C. 1681c-2), which requires that such information be blocked within four business days of receiving notice. I have enclosed all necessary supporting documents, including my government-issued ID, proof of address, an official Identity Theft Report, and a formal **** notice. Additionally, I request the removal of all names and addresses that do not match my current, verified identity, leaving only my correct and up-to-date information on file. Should this matter remain unresolved within the 30-day timeframe mandated under **** 611(a)(1)(A), I will pursue legal action and seek compensation of up to $5,000 per violation for issues including defamation, negligent enablement of identity theft, and violations of federal law. Please be advised that any attempt to reinsert previously deleted information must be disclosed to me in writing as required by 1681i(a)(5)(B), or it will trigger further legal consequences. This is your final notice to comply and fully resolve this matter.

• Initial Complaint

  Date:06/28/2025

  Type:Billing Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I'm bothered that you have incorporated the data beneath in my credit profile and that you have neglected to keep up sensible methods in your activities to guarantee most extreme conceivable exactness in the credit reports you distribute. Credit announcing laws guarantee that agencies report just 100% exact credit data. Each progression should be taken to guarantee the data detailed is totally precise and right. The accompanying data in this way should be re-researched. I am having major issues with finding inaccurate/ invalidated accounts after carefully pulling my credit report from your agency. I have no knowledge of these items or inaccurate information as My information was impacted by the ************ breach and may have gotten into the hands of the wrong person. You are reporting negligently and inaccurately and failing to comply to the *****I realise you have no legal standing as a federally protected consumer, and you can't employ an attorney against me. I'll file for a default judgement, and ill file a class action lawsuit for violations, stress, and mental anguish, as well as at least 1% of the corporation, under TILA 1640, OR ANY OTHER AMOUNT OF DAMAGESUNDER1692K

• Initial Complaint

  Date:06/28/2025

  Type:Billing Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am writing to urgently dispute and demand to Transunion the immediate removal of fraudulent and inaccurate information from my credit report pursuant to the Fair Credit Reporting Act (FCRA). Under 15 U.S.C. 1681c-2 ( 605B), you are legally required to block fraudulent entries within four (4) business days of receiving this notice and supporting documentation. Additionally, under 15 U.S.C. 1681s-2, data furnishers must cease reporting inaccurate information, and under 15 U.S.C. 1681e(b), you must ensure the maximum possible accuracy of all credit information. The accounts in question are the result of identity theft and are not mine. Continuing to report these items constitutes a willful violation of federal law and will be met with formal complaints and legal action if not addressed promptly.

• Initial Complaint

  Date:06/28/2025

  Type:Billing Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am submitting a complaint against TransUnion for their continued failure to remove multiple fraudulent accounts from my credit file, despite receiving all legally required documentation under federal law.I am a victim of identity theft. In accordance with 15 U.S.C. 1681c-2 of the Fair Credit Reporting Act (FCRA), I submitted a formal block and delete request to TransUnion. This request included my FTC Identity Theft Report, government-issued ID, proof of address, and a signed statement affirming the fraud.Despite fulfilling all requirements, TransUnion continues to report the following fraudulent accounts:Blue ****************** Acct #: **********Blue ****************** Acct #: **********CARMAX Auto Finance Acct #: 4420****Self ************* / ********* Acct #: ****************************************** has not honored its legal obligation to block and remove these accounts within four (4) business days, as required by law. This constitutes willful noncompliance with the ****. In addition, the continued mishandling of my sensitive personal information may violate the *****-*****-****** Act (15 U.S.C. 6801) and may meet the definition of gross negligence or willful misconduct under 15 U.S.C. 1681n and 1681o.I am requesting the immediate and permanent deletion of these fraudulent accounts, and written confirmation of their removal. Failure to resolve this issue will leave me no choice but to escalate the matter to the Consumer *************************** (****), the North Carolina Attorney General, and, if necessary, initiate legal proceedings.I am attaching my identity theft documentation and dispute letter as evidence.

• Initial Complaint

  Date:06/28/2025

  Type:Billing Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This BBB complaint is being filed as a formal and legally backed demand under FCRA 605B (15 U.S.C. 1681c-2).I am instructing TransUnion to IMMEDIATELY BLOCK AND DELETE all fraudulent accounts, collections, and hard inquiries appearing on my credit report that are the direct result of identity theft and criminal fraud.These accounts were NOT opened, authorized, or initiated by me under any circumstance. They are illegitimate, and their presence on my credit file is a clear violation of my rights.Ive attached a full list of the fraudulent hard inquiries and accounts in question, and none of them are recognized or affiliated with me. This is further backed by the attached FTC Identity Theft Criminal Complaint #*********, confirming I am a victim of identity ********* are legally required to block and remove these items within 4 business days of receiving this complaint.Failure to comply will be considered willful noncompliance under the **** and will be met with legal escalation.I also demand immediate written confirmation once these deletions have been completed.

• Initial Complaint

  Date:06/28/2025

  Type:Billing Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This BBB complaint is being filed as a formal and legally backed demand under FCRA 605B (15 U.S.C. 1681c-2).I am instructing TransUnion to IMMEDIATELY BLOCK AND DELETE all fraudulent accounts, collections, and hard inquiries appearing on my credit report that are the direct result of identity theft and criminal fraud.These accounts were NOT opened, authorized, or initiated by me under any circumstance. They are illegitimate, and their presence on my credit file is a clear violation of my rights.Ive attached a full list of the fraudulent hard inquiries and accounts in question, and none of them are recognized or affiliated with me. This is further backed by the attached FTC Identity Theft Criminal Complaint #*********, confirming I am a victim of identity ********* are legally required to block and remove these items within 4 business days of receiving this complaint.Failure to comply will be considered willful noncompliance under the **** and will be met with legal escalation.I also demand immediate written confirmation once these deletions have been completed.

• Initial Complaint

  Date:06/28/2025

  Type:Billing Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am writing to urgently dispute and demand to Transunion the immediate removal of fraudulent and inaccurate information from my credit report pursuant to the Fair Credit Reporting Act (FCRA). Under 15 U.S.C. 1681c-2 ( 605B), you are legally required to block fraudulent entries within four (4) business days of receiving this notice and supporting documentation. Additionally, under 15 U.S.C. 1681s-2, data furnishers must cease reporting inaccurate information, and under 15 U.S.C. 1681e(b), you must ensure the maximum possible accuracy of all credit information. The accounts in question are the result of identity theft and are not mine. Continuing to report these items constitutes a willful violation of federal law and will be met with formal complaints and legal action if not addressed promptly.

• Initial Complaint

  Date:06/28/2025

  Type:Billing Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This BBB complaint is being filed as a formal and legally backed demand under FCRA 605B (15 U.S.C. 1681c-2).I am instructing TransUnion to IMMEDIATELY BLOCK AND DELETE all fraudulent accounts, collections, and hard inquiries appearing on my credit report that are the direct result of identity theft and criminal fraud.These accounts were NOT opened, authorized, or initiated by me under any circumstance. They are illegitimate, and their presence on my credit file is a clear violation of my rights.Ive attached a full list of the fraudulent hard inquiries and accounts in question, and none of them are recognized or affiliated with me. This is further backed by the attached FTC Identity Theft Criminal Complaint #*********, confirming I am a victim of identity ********* are legally required to block and remove these items within 4 business days of receiving this complaint.Failure to comply will be considered willful noncompliance under the **** and will be met with legal escalation.I also demand immediate written confirmation once these deletions have been completed.

• Initial Complaint

  Date:06/28/2025

  Type:Billing Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This BBB complaint is being filed as a formal and legally backed demand under FCRA 605B (15 U.S.C. 1681c-2).I am instructing TransUnion to IMMEDIATELY BLOCK AND DELETE all fraudulent accounts, collections, and hard inquiries appearing on my credit report that are the direct result of identity theft and criminal fraud.These accounts were NOT opened, authorized, or initiated by me under any circumstance. They are illegitimate, and their presence on my credit file is a clear violation of my rights.Ive attached a full list of the fraudulent hard inquiries and accounts in question, and none of them are recognized or affiliated with me. This is further backed by the attached FTC Identity Theft Criminal Complaint #*********, confirming I am a victim of identity ********* are legally required to block and remove these items within 4 business days of receiving this complaint.Failure to comply will be considered willful noncompliance under the **** and will be met with legal escalation.I also demand immediate written confirmation once these deletions have been completed.