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Business Profile

Faux Jewels

MBM Company, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Faux Jewels.

Complaints

Customer Complaints Summary

  • 15 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/28/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been charged twice now May 28 and June 27 and they are trying to charge me again for *****. I don't know who this is or why it is about. Help

  • Initial Complaint

    Date:04/28/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have several charges from a company that I don't even know who they are and I can't contact anyone to get them to stop because there is no contact info

  • Initial Complaint

    Date:04/19/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    3 separate charges to my card ending in 1142.3/31/2024 $19.95 4/7/2024 $18.99 4/15/2024 $17.99 Unauthorized charges for unauthorized service. Can't contact any one. Just want my money back!$ ***** tital

  • Initial Complaint

    Date:04/05/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    04/05/2024 I received a charge on my credit card for $18.99 from a company calling themselves MBM. I haven't used this particular credit card in more than 3 weeks. I researched the company and found myself on this site, but no information on the company. I checked my email, no receipt. I called my bank. Prior to this, they were previously declining a charge of $19.95 from a company called VVC for last 3 weeks. It was initially an e-cookbook I was going to purchase, until I saw I was agreeing to a $19.95 monthly subscription. I backed out of the transaction without completing the purchase, but they still attempted to charge me. When they realized my bank was declining the transaction, they changed the company name, and the amount charged, but the bank can see the charge came from the same source. Luckily, I had used my virtual card number, so the bank was able to delete that and challenge the charge without canceling my actual credit card.The e-book was being advertised on an ad in one of my game apps, so beware.

  • Initial Complaint

    Date:03/24/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I keep getting these charges every month of ***** from MBM **** have no idea what its for. This is the third time

  • Initial Complaint

    Date:03/09/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is trying to pull money from my debit card i have no clue who they are can't find any contact information from the merchant.

  • Initial Complaint

    Date:02/08/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have never heard of this company before. I don't know why they're trying to charge me $19.95 every 2 weeks, but they are. I have to keep my card locked in order to keep from being charged. There is no contact info, so there is no way to get them to stop charging my card. I just want them to stop trying to charge me.

  • Initial Complaint

    Date:02/04/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I keep getting an attempted charge on my Chime card from a company named MBM for the amount of $19.95. I denied the charge when messaged from Chime about the charge. I haven't order any products, or obtain any services that would make this charge valid. The next day the same company MBM tried to charge my card $18.99. I denied the charge again. Every day around 2am CST this company tries to charge my card and I have to deny it. There is no contact number, address, or email for this company. I am going to have to obtain a new card, since there is no other action offered to me to resolve this.

  • Initial Complaint

    Date:01/18/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On January 17, **** i was charges $19.95 to my debit card. I have never done any business with this company, and yet they charged me this amount. I dont even know who this company is. I had called my bank to dispute this transaction. And thats how i found out about this charge.

  • Initial Complaint

    Date:01/18/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have an MBM charge of *****, ECZ of ***** & ECC of ***** all fraudulently being charged to my card. I have gotten a new card, but they are STILL trying to charge my card daily!! I have no idea what they are!

MBM Company, Inc. is NOT a BBB Accredited Business.

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