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Business Profile

Faux Jewels

MBM Company, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Faux Jewels.

Complaints

Customer Complaints Summary

  • 15 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/13/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I kept trying to figure out who this mbm company was. Then i tried to ********** ended up finding all of the complaints about the same company. This company has been apparently trying to charge me since October for $19.95. I think it was to download a cookbook for my dog for $1 but when I paid the $1 to get the download they took my $1 but never sent me my download & was still trying to charge me $19.90 the same day. So because I never got a download i did not think they would be trying to charge me a monthly anything because I never got anything from them. Well looking back on my bank statement, they took $9.95 on November 6th & then today December 13th, they took $19.95! This makes no ********* definitely want my money back! I dont have a number to even contact them.

  • Initial Complaint

    Date:12/05/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    on November 26,2023 i seen a charge on my transaction history of $19.95 from Mbm*ecov. i do not know who or what this is upon investigating it is my understanding this is a scam. i want my money back

  • Initial Complaint

    Date:07/25/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was going over my checking acct and I noticed 2 charges for$19.95 on my checking acct. It was from MBM ECOV. I've never ordered anything from them. I've never even heard of them. I want my money back and they should be prosecuted for stalking people's money.

  • Initial Complaint

    Date:01/13/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    1/13/23 *****

MBM Company, Inc. is NOT a BBB Accredited Business.

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