We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Online Retailer

Abby Apples

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

This profile includes reviews for Abby Apples's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Abby Apples has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 7 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Devon W

      Date: 02/18/2024

      If I could leave a negative review, I would. This "business" has the worst customer service I've ever experienced. I needed to return a dress I purchased for the flower girl at my wedding. My wedding was 2 months after I ordered the dress due to wrong size. I messaged the company, to which they replied, and then wouldn't instruct me on how to return an items and reorder. I have sent countless emails just asking for an address to send the dress back to with no return. DO NOT BUY FROM THEM.

    • Michelle B

      Date: 12/20/2023

      Do not trust this company. They sent me the wrong item. Then they asked me to pay to ship it back. We have had 6 emails back and forth where they say it is my responsibility and it's their policy to not cover the shipping.  

    • Katherine N

      Date: 12/02/2023

      I wish I could give them 0 stars. Ordered 3 items for my daughter. They emailed saying one was no longer available and to pick something else. I did. They confirmed the replacement. Never shipped anything for over a month. I tried to contact them and never heard back. I disputed the charge with my credit card company. After that, I received a ship notification one two of the items. I received only one item (7 weeks after I ordered it) and never received the other. It was listed as in the same shipment. The third item never even shipped. So basically to sum it up, stay far, far away from this company. It purports to be in ******* but is actually in *****. You can never get a hold of anyone in customer service. They are absolutely awful.

    • Lindsay S

      Date: 07/08/2023

      Do NOT buy from this company! They do not provide correct sizing. In fact, the size I ordered measured larger than what it says on the website, but was still too small. The 5T I ordered fit like a small 4T! Also, these items can be found on Amazon for the same price, if not cheaper and free shipping for Prime members. They do not let you exchange items for something else or a larger size if needed. Bad way to do business! They blame you for ordering incorrectly. Their sizes arent normal compared to everywhere else. They need to learn how to measure correctly and label sizes correctly.

    • Holly M

      Date: 05/03/2023

      I wouldn't even give it a 1 star. They claim they are based in *******, but I don't think anything they sell comes from the **** They claim that they inspect all the products they sell to make sure they are quality, but they clearly don't. Everything comes from ***** and is nothing like what is advertised. Plus everything stinks. I reached out to them asking about returning items, and they never responded. I ended up shipping the items back with the order number and everything they required. Its been two months and I still haven't received notification on if they accepted the return or not and definitely haven't gotten my money back. Do NOT buy from this company. They are scammers.

    • TAMARA K

      Date: 03/28/2023

      omg!!!! Do Not Order from this company!!!! I placed an order for wind chimes, they kept sending me invalid order number and invalid shipping/tracking numbers.......after about 2 months, they delivered A PLASTIC PIECE OF S*** WINDCHIMES-- NOTHING LIKE WHAT THEY ADVERTISED. COULD HAVE BOUGHT A BETTER ONE AT THE DOLLAR STORE....IT WAS THROWN AWAY!! Demanded my money back, they blocked me on all of their social media accounts and refuse to answer my emails. I filed a complaint with FTC and FB.....see what happens. FOR THE LOVE OF GOD, DON'T LET THEM STEAL YOUR MONEY....they are a rotten business and don't get involved with them...you will NO DOUBT regret it.

    • Mary C

      Date: 08/19/2022

      Terrible shipping practice. They give you a date to expect your package and it never arrives.

    Abby Apples is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.