Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Retailer

Normest

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1/5 stars

Average of 33 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMelissa T

    Date: 04/23/2023

    1 star
    Horrible company!!!!! I wish o read these reviews before purchasing. I have been trying to return my order for over a month and no response. I have tried contacting them several times via email. They say you can make an account in return which is a lie. This company is a scam!!!
  • Review fromStacy W

    Date: 03/02/2023

    1 star
    NO customer service! Won't respond to broken wallet since Christmas. Email 5 times. No response.
  • Review fromMichael H

    Date: 02/13/2023

    1 star
    This company is a scam! I wish I would have read the reviews before I made my purchases.The wallets were not as expected. Pour quality. Took forever to receive them. I've been trying to start a return with absolutely no response from the company. I'm tried using the chat, sending a request via their "customer service". Nothing at all. Their own website says, "No hassle returns" then adds in a different entry that it could take up to ********************************************* that seems long compared to other companies I've worked with, but I could live with that if it was true. As of today, 24 days after delivery, still not able to start a return. I only gave a single star because you cannot go any lower. It realistically is at least a -5.Hopefully this will help to warn other people.
  • Review fromNatalie L

    Date: 02/11/2023

    1 star
    There is no customer service - beware. You are stuck with what you buy! They shouldnt be in business at all!!
  • Review fromCHERYL T.

    Date: 02/08/2023

    1 star
    This company is an absolute RIPOFF! Do NOT purchase from them. There is no way to get in contact with them. The product is GARBAGE! This is a SCAM company for sure!!!!!!!!!!!!! After going back and forth with my bank, they have decided NOT to refund my money after all. I am truly PISSED!
  • Review fromRae G

    Date: 01/24/2023

    1 star
    DO NOT PURCHASE! They have NO phone number, NO direct email, a bot to chat and DO NOT correspond with you! I sent several emails after making a purchase to start a return and nothing, had to dispute on card. There is NO RETURN ON ACCOUNT AREA. Items come from overseas not *******!
  • Review fromcorey c

    Date: 01/18/2023

    1 star
    They are a scammer company. Sell inferior products and claim you can return it but you cannot. The slice mechanism is horrible and the money clip part is cheap. And they do hot stand behind their products. They should be taken out of business. DO NOT BUY FROM THIS COMPANY!
  • Review fromMark S

    Date: 01/09/2023

    1 star
    This is not a company that I would do business with again and I would not recommend anyone doing business with them. I ordered product 10 days BEFORE Christmas with a promise of delivery before Christmas. The items were not received until Friday, Jan 6 and there is no way to contact the company to return them. There return directions direct you to a chat bot that only provides automated responses with no address to return items to or customer service number. That's ridiculous and a huge red flag.
  • Review fromKristina M

    Date: 01/06/2023

    1 star
    I ordered two wallets as Christmas presents and did not like the quality. I tried to return them through my account and the page just spins. So I went to the contact page and there is no contact information for this company! I went through the chat, and that just redirects you to their return page that just spins. This company is such a scam. You can tell they take advantage of people by not enabling them to return their products. If you visit any of their social media pages, there is no contact info and you can't post anything.
  • Review fromJennifer W

    Date: 01/04/2023

    1 star
    Took way longer to ship than the website says and there is no way to contact customer service. Do not order from them!!!!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.