Travel Agency
CheapTickets.comInformation and Alerts
Service Area
- Ashburn Park, IL
- Bedford Park, IL
- Burnham, IL
- Calumet Park, IL
- Chestnut Street, IL
- Chicago, IL
- Chicago Lawn, IL
- Clearing, IL
- Cragin, IL
- Elsdon, IL
- Englewood, IL
- Forest View, IL
- Fort Dearborn, IL
- Graceland, IL
- Grand Crossing, IL
- Harwood Heights, IL
- Hegewisch, IL
- Jefferson, IL
- Jefferson Park, IL
- Lakeview, IL
- Lincoln Park, IL
- Lincolnwood, IL
- Merchandise Mart, IL
- Merrionette Park, IL
- Morgan Park, IL
- Norridge, IL
- Norwood Park, IL
- Ogden Park, IL
- Ontario Street, IL
- Pilsen, IL
- Ravenswood, IL
- Rogers Park, IL
- Roseland, IL
- Stickney, IL
- Stock Yards, IL
Alert Details
This business has 1 alert.
Alert
We know that many customers have been experiencing difficulties either connecting with someone at CheapTickets call centers or attempting to cancel or change travel plans directly on our site. Teams at CheapTickets are working around the clock with their travel partners to process an unprecedented number of customer requests. As a result, we have taken several steps to help travelers, including increasing the number of travel advisors available, improving existing self-service options and introducing new automated ways for travelers to take action.
We expect to launch new features that make it easier for our customers to manage their travel plans by text message or email. We’re also working through ways that we can reach out to customers who have travel starting in the next 72 hours so that we can support these customers more quickly. We understand the importance of each of our customers’ trips, and are working as fast as we can to provide this additional assistance.
The impact of the novel coronavirus (COVID-19) on travel continues to change rapidly. Our travel partners’ policies regarding cancellations and refunds are also changing daily. Customers who have filed a complaint because they could not previously cancel their trip for a refund or rebook due to our travel partners’ policies may now be able to do so. We ask that our customers visit our customer service page for up-to-date guidance on the best steps to take.
This can be a confusing and stressful moment for travelers, and we understand their need for timely answers and assistance. Know that we are working together with our travel partners, 24 hours a day, seven days a week, to assist all our customers.
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