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Average of 14 Customer Reviews
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Review fromKala S
Date: 01/11/2025
1 starKala S
Date: 01/11/2025
This is a Scam. I did what they told me to do. I paid $17 bc you have to pay for the return shipping even though their product does not work. So when I called to see about my refund, they said they saw no info and there was no manager to talk to bc they didn't have one. That says alot!
Say Bye Bugs
Date: 01/13/2025
Dear Kala,Thank you for reaching out and sharing your experience. We sincerely apologize for any inconvenience you have ******** per our return policy, customers are responsible for the return shipping cost if they are not satisfied with the product. We understand this can be frustrating, and we appreciate your understanding.We are pleased to inform you that we have issued a full refund today. Please allow a few business days for the refund to reflect in your account.If you have any further questions or need additional assistance, please do not hesitate to contact us. We are here to ********* regards,SayByeBugs team.Review fromBrenda P
Date: 12/06/2024
1 starBrenda P
Date: 12/06/2024
My order has been delayed for unknown reasons. When I call your customer service line, I get agents that talk over me and tell me my shipment has been delayed for unknown reasons but is out for delivery with **** All I got was a tracking number and expected this order to be delivered within this week and by now. I asked to speak to a supervisor on your customer service line and have been placed on hold for long periods of time after being told that no supervisor is available. If this is how your company works then I am very disappointed and I expect to speak to an American and not someone who works out of this country. One that speaks good enough English that a person can converse with would be nice. I expected much more from this company that what I got. Thank you.Say Bye Bugs
Date: 12/07/2024
Dear ******,I hope this message finds you well.I am writing to sincerely apologize for the inconvenience caused by the delay in your shipment. We understand how frustrating this must be and regret the poor experience you had with our agent. Please be assured that we will have a follow-up conversation with him to ensure proper onboarding and improve our service.Although we have no control over the courier services, we take full responsibility for the delay. The recent holiday season and Black Friday sales have unfortunately caused significant delays at ***. According to the *** tracking information, your package is now scheduled to be delivered by Tuesday, December 10, by 9:00 P.M.We have also issued a refund for the shipping costs due to this delay. If your package does not arrive by the scheduled date, please do not hesitate to contact us for further assistance.Once again, we apologize for any inconvenience this has caused. Thank you for your understanding and ************* regards,**** *.Review fromDonna K.
Date: 10/19/2024
5 starsThis stuff actually got rid of the bugs. I'mpretty sure that's hard to do. But it worked, just like they said.Review fromKathleen R
Date: 07/16/2024
1 starVery disgusted with this company. They didn't get my order correct. They billed me 2xs for 2 bottles and an additional $1 when I only wanted ONE bottle. Called customer service and the GUY didn't understand that I wanted, just ONE bottle (repeated myself 3 times). Poor customer service. When I asked to speak to a supervisor, because he didn't understand what I was asking for, no one was available and I'd have to call back. Why should a customer call back, probably over and over again, until they reach a supervisor. Not acceptable at all. Even though they billed me IMMEDIATELY (and incorrectly), it will take 5-10 business days to receive a refund. I would not recommend this company at all. Simply put: it's just not worth it. ******************Review fromPaul L
Date: 03/08/2024
1 starPaul L
Date: 03/08/2024
I dont know where bye bug gets there reviews but they are false results are very misleading. I have bed bugs in one room I have totally drenched the whole room I am on my fourth bottle and still have bedbugs. They advertised that you will be rid of them in a day. Two months later and three and a half months later still have them. False advertising and customer reviews are falsely reported.Say Bye Bugs
Date: 03/09/2024
We are sorry you have not gotten the results our customers normally do. You do understand that they are notorious hitchhikers more often than not they are in more than one room...Please email ******************************** and supply email address or name ordered with. We have a 90day money back guarantee without hesitation.Review fromVala W
Date: 10/26/2023
1 starI ordered ******************************************************************************************************************** anything or send the product here or anythingReview fromMrs. Vanessa G
Date: 09/24/2023
5 starsThis was the only thing that worked for my home . Before this I tried everything known to man kind . Personally I suggest this . So much that I even bought an extra bottle just to have . Please note that you must shake it very well before using it .Review fromPatti F
Date: 08/11/2023
1 starPatti F
Date: 08/11/2023
Sadly, this does not work. I should have known it sounded too good to be true, but I was desperate. I still am.Say Bye Bugs
Date: 08/12/2023
We are sorry that you are unsatisfied with the results of our products.Did you follow the full instruction guide *************************************************************** and spray twice a day for 10 days and the other guideline including encasing your mattress and washing and drying all linens on high heat? You needed to spray twice a day for ***** days. You only received your package 5 days ago. We have emailed you.Review fromRebecca Lynn H.
Date: 08/06/2023
5 starsRebecca Lynn H.
Date: 08/06/2023
We were so pleased with Saybyebugs. Everything that is advertised is absolutely true. We will always try to keep some bottles on hand in case we ever see them again. I'm so glad I found this product.Thank you!Say Bye Bugs
Date: 08/07/2023
Thank you for your review!Review fromMJ S
Date: 07/09/2023
4 starsThe product does work on contact pretty much but had to use ALOT of it. I bought 6 bottles for 1 room as it was not enough. When spraying all surfaces it just wasnt enough product, sadly!
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