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Business Profile

Credit Union

NuMark Credit Union

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromMarina C.

    Date: 10/14/2022

    1 star
    I was looking for a equity loan, because I wanted to pay credit card, I was tucked into refinancing instead, not what I was looking for, but because I was affected by covid I really needed the money, I provided all the paperwork required, I was told that I was approved and I had an interest rate of 4.5 The last communication was that we should be closing at the end of the month of August **** all of the sudden the communication stop! after trying to reach to the loan processing person and not returning the calls back I stop at the branch and left my information, he never called me back. I was being patient, but finally I went to speak with the manager and they are claiming that I didnt provide all the paperwork and that if I want the loan the interest rate will be higher. Its not what we agree on it.Because they really made me believe that I would get this loan and like I mentioned before I was affected by covid I run out of money while waiting for this loan. Now Im facing late fees on my credit cards and cant qualify anywhere else for a loan, because now my credit is ruined.This kind of business is unacceptable Im now feeling if Im being scammed by this people? Did they get the loan for themselves?

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