Reviews

This profile includes reviews for Corelle Brands's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Corelle Brands

  3025 Highland Parkway Suite 700 Downers Grove, IL 60515

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  Corelle Brands

  9525 W. Bryn Mawr Avenue, Suite 300 Rosemont, IL 60018

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  Corelle Brands

  12000 Molly Pitcher Hwy South Greencastle, PA 17225

Review Details

• Review fromJessica C

  Date: 12/04/2024

  1 star

  Jessica C

  Date: 12/04/2024

  Looking at most of the complaints were from the last year, I'm not shocked considering my experience. I have had Corelle dishes in the past, but the quality was terrible in my last order. I ordered directly from the website, got my my dishes and within days, the design was coming off my plates. I can only assume it came off in the wash, but the dishes are stated to by dishwasher safe. I wrote the company within days of my order to ask if I could return and order something else. They basically told me to pound salt. Needless to say, I will not order anything from them again, which is a shame, but obviously they are ok with people buying defective products.

  Corelle Brands

  Date: 01/10/2025

  On December 10, 2024 at 9:04 AM - Corelle Brands reached out to the consumer regarding their experience. We are awaiting a response from the consumer:Dear *******,Thank you for contacting us concerning your experience with your ***** 16-piece Dinnerware Set. We hope that you are doing well at this time. My name is ********, and I am a member of the Consumer Response Team here at Corelle Brands. Your file was forwarded to me for further review.For record keeping purposes for yourself, as well as Corelle Brands, the **************************** communicates in writing. Because of this we appreciate you providing your email address. I also wanted to make you aware how sorry we were to learn about the incident you have experienced with your dishware set, and for the inconvenience this has caused.Please know that your comments have been forwarded to the appropriate departments for review.We want you to know Corelle Brands take the safety and satisfaction of our customers seriously, and we would like to offer you a replacement for your dishware set listed below: Or, if you would prefer, you may choose another pattern of preference, that is comparable to your original set from our website link listed below:Corelle ***** 16-piece Dinnerware Set, Service for 4 ******************************************************************************************************************************************** *************************************** you make your selection, please reach out to me via this email. Please include the item number, product name, and price, to confirm stock availability. Once I receive this information, I am happy to request your order be shipped to your attention free of charge. Again, we regret any inconvenience you have experienced and as an additional gesture of goodwill, we are including the following product below, as we want your experience with Corelle Brands to be more positive.CorningWare French Colors 16-ounce Baking Dish with Lid, Cabernet *********************************************************************************************************************************** We hope this information is helpful.Looking forward to assisting you,Sincerely,******** *******************************************

• Review frombecky h

  Date: 09/13/2024

  1 star
  I had a Pyrex 9x13 pan in the oven and it exploded. I contacted the company to report this and they asked me the following, most of which I had no answers to: What were you making in the dish? As everyone does something differently, please describe how it was prepared. Was liquid added to the dish prior to cooking? What temperature were you baking at? Was the oven preheated, partially preheated, completely preheated? Was anything added to the dish while baking? If so, what was added? Were any temperature changes made to the oven while the food was baking? How long was the dish baking in the oven before the event took place? You mentioned the food you lost. Please provide an itemized list along with any receipts. Are you still in possession of the pieces of your broken dish? Once I have received your response to these questions, I will know better how to proceed with this issue. There has been no follow up. I spent hours cleaning the mess out of the oven and lost an important meal that took all day to prepare for guests we had over. The only resolution is I am never using Pyrex in the oven again and will never buy more.  

• Review fromJoyce T

  Date: 12/23/2023

  5 stars
  Instant Brands ***************** went out of their way to help me this holiday season when I unfortunately dropped my sisters Air Fryer basket and damaged the handle. **************** was able to help me find a replacement basket, and had it shipped within days. Thank you for their support and quick action

• Review fromJessica M

  Date: 09/25/2023

  1 star
  I ordered a set of Corelle Dishes on 8/7 on sale and received them on 8/14. I realized I ordered the wrong ones and returned them according to their instructions the next day. They confirmed they received the merchandise on 8/22 but it would be an $8 fee and ************************************************** the account and were unclear about 30 days from what? 30 days from anything is obscene but even more so considering that I wanted to use the funds to turn around and buy the correct size before the sale ended. I assumed 30 days from when the item was received back, and waited, but still no refund. I emailed them and instead of checking if the refund was actually processed, they told me it would take ANOTHER 5-7 days for the bank to post it. Why wasn't the additional timeframe communicated up front? I contacted my bank who confirmed no such transaction had even reached them yet which means Instant Brands hadn't even started the process. I notified Instant Brands of this who said that the refund was going to be processed that day, suspiciously after I called them out which makes me wonder if it would have processed at all if I hadn't. I finally got my refund 2 days later. If they can process it so quickly, why are they making customers wait more than 30 days for refunds? Throughout this entire experience, not once did anyone apologize for the poor experience or take accountability for the inaccuracies in communication and lack of research and escalation. They very easily could have offered to waive the return fee or offered a discount for future product that I was planning on purchasing anyway in exchange for all the time I've spent making sure they do the one simple thing they said they would. Corelle is a wonderful brand but their good name is now being sullied by their association with Instant Brands. Their staff clearly needs training in accountability, accuracy, and escalation practices and their company values need a total overhaul.

• Review fromJaime R.

  Date: 12/19/2022

  1 star
  The product is advertised as fitting a Pyrex 232 dish that I purchased many years ago. This is patently false advertising. They company did not post my polite, though honest review submitted to spare other unsuspecting customers who wish to purchase a lid for their Pyrex model 232 baking dish. Below is the exact text of the ad copied from the company's online promotion located here: https://www.pyrexhome.com/product/red-lid-2-quart-rectangular-glass-baking-dish Text of Ad: Make the most of versatile Pyrex with a red lid that transforms a roasting dish into well-sealed storage. Shaped to snap over the handles and curves of our 2-quart rectangular roaster, the lid is raised at center to make plenty of room for whats inside.Red Lid for 2-quart Rectangular Glass Baking Dish Fits dish style 232 BPA-free plastic is top-rack dishwasher, freezer and microwave safe Replacement Lid Model: OV-232 2-year limited warranty