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Business Profile

Vitamins and Supplements

Isopure

Reviews

Customer Review Ratings

4.93/5 stars

Average of 67 Customer Reviews

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Review Details

  • Review fromBindi K.

    Date: 03/31/2025

    5 stars

    Bindi K.

    Date: 03/31/2025

    Great product and great customer service! Would definitely be a long term customer.

    Isopure

    Date: 04/03/2025

    Hi ****! Thanks for taking the time and posting some feedback. It is much appreciated. Our Consumer Affairs team is always here to help! Have a great day!
  • Review fromAnthony J.

    Date: 03/29/2025

    5 stars

    Anthony J.

    Date: 03/29/2025

    *****, thank you for the professionalism and sending out my product swiftly. It was a pleasure having you for a customer service ****

    Isopure

    Date: 04/03/2025

    Hi *******! Thanks for taking the time and posting some feedback. Our Consumer Affairs team is always here to help! Have a great day!
  • Review fromR M

    Date: 03/25/2025

    5 stars

    R M

    Date: 03/25/2025

    Good customer service. Resolved my issue quickly. No pushback at all.

    Isopure

    Date: 04/03/2025

    Hey *******! Thanks for taking the time and providing some feedback. Our Consumer Affairs team is always here to help! Enjoy the Isopure Creamy Vanilla!
  • Review fromJohn R.

    Date: 03/20/2025

    5 stars

    John R.

    Date: 03/20/2025

    There were signs of defects on the seal of a tub of protein in bough on amazon. ****** wasn't willing to help so I reached out to Isopure. Within a couple of emails, they sent me a no cost replacement.

    Isopure

    Date: 03/25/2025

    Hi ****! Thanks for taking the time and providing some feedback. Our Consumer Affairs team is always here to help! Enjoy the Isopure Infusions!
  • Review fromAlexia A.

    Date: 03/19/2025

    5 stars

    Alexia A.

    Date: 03/19/2025

    **** and comprehensive attendance on the phone call, email was fast and easy to understand

    Isopure

    Date: 03/25/2025

    Hey ******* Thanks for taking the time to post some feedback. Our Consumer Affairs team is always here to help! have a great day!
  • Review fromErik

    Date: 03/19/2025

    5 stars

    Erik

    Date: 03/19/2025

    Great service, got the help I needed in 24 hours. Very on top of it.

    Isopure

    Date: 03/25/2025

    Hello ****. Thank you for making he time to let us know how our team is doing. With feed back we can continually do our best. Have a great rest of your day!
  • Review fromNancy

    Date: 03/10/2025

    5 stars

    Nancy

    Date: 03/10/2025

    Great customer support I had an issue with my product so I called and I'm getting a replacement sent to me

    Isopure

    Date: 03/14/2025

    *****, we appreciate you taking the time to share your feedback regarding our team. We can only continue to do our best when we know how we are doing. Have a great rest of your day.
  • Review fromKenneth M.

    Date: 02/27/2025

    5 stars

    Kenneth M.

    Date: 02/27/2025

    I had issues with the shipping of my Isopure products, so I called the customer service line. **** was the customer service agent who helped me and was extremely pleasant. Her customer service skills went above and beyond to help me with my order immediately. Thanks to the brand Isopure for hiring amazing people like ****. I enjoyed our conversation the quality of your products.

    Isopure

    Date: 03/05/2025

    Hello *******. Thank you very much for letting us know how our team is doing. Our team works diligently at ensuring our customers needs are met, fully and quickly. We can only do our best or better with feedback, so thank you for this. Have a great day!
  • Review fromM P.

    Date: 02/26/2025

    5 stars

    M P.

    Date: 02/26/2025

    Excellent customer support and service! Called about a possible change in product, all my questions were answered and product was replaced.

    Isopure

    Date: 03/05/2025

    Hello ********. Thank you for making the time to share your feedback. Our ***************** team works diligently to ensure all concerns are taken care of. With feedback, it helps our team make changes to procedures if needed. Have a great rest of your day.
  • Review fromKarl M.

    Date: 02/22/2025

    5 stars

    Karl M.

    Date: 02/22/2025

    I've been using these products for years, and it's the quality that keeps me coming back. Thanks Isopure!

    Isopure

    Date: 02/26/2025

    Hello ****, thank you very much for making the time to give us some feedback. Enjoy your ISOPURE ZERO/LOW CARB Unflavored Protein. Have a great rest of your day;

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