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Business Profile

Window Wells

WellExpert

Reviews

Customer Review Ratings

4.63/5 stars

Average of 96 Customer Reviews

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Review Details

  • Review fromDaryl E

    Date: 04/15/2025

    5 stars
    Very professional and neat the guys were courteous and concerning making sure I was satisfied. Thank you Wellexpert for a job well done yours truly ***** *****
  • Review fromCarol P

    Date: 04/14/2025

    5 stars
    The WellExpert company installed 3 window well covers at my home. ***** was the person that installed them and did an excellent job! They kept me informed throughout the process. I would recommend them to anyone that needs lifetime covers.
  • Review fromJohin N

    Date: 04/14/2025

    5 stars
    Pre quoted job on initial phone call. Installer arrived on date promised. Professional installation of quality window well covers!
  • Review fromRon S

    Date: 04/02/2025

    5 stars
    WellExpert came out at the time promised. The installer(dont remember his) was very polite and had answered all my concerns. So glad we had this taken care of. The gentlemen who took care of me when I had first contacted them all very helpful. Thank you so much??
  • Review fromNoor N

    Date: 03/31/2025

    2 stars

    Noor N

    Date: 03/31/2025

    The installer only introduced himself when he came. He installed the window well but never told me he was leaving so that I can take a look and ask questions. Additionally, he tossed our old metal window well cover in the corner of our patio. This thing is at least 200 pounds. I wouldve appreciated his help in bringing it to the garbage spot.

    WellExpert

    Date: 04/01/2025

    Hi ************* for your review. We normally get the covers built quickly and in most case don't need to interface with the customer once the work is completed. We are happy to review the work with the customer if they ask us to do so upon the initial introduction. Sorry about the mix up. Also, we do not haul away the old covers and our installer are trained to find a good "out-of-the-way" spot to place the old cover. I apologize he was not able to help you move it to a different spot.
  • Review fromDavid D

    Date: 03/27/2025

    5 stars
    Great customer service and installation of a reasonably priced and high quality window well cover.
  • Review fromMary W

    Date: 03/27/2025

    5 stars
    Everything went as expected. The installer was very knowledgeable and had a good suggestion with not using our existing grate.
  • Review fromGerorgia & Dwayne B

    Date: 03/27/2025

    5 stars
    Wonderful products that look great. Installers were quick and skilled. New basement windows very nice. Well covers are tuff and fit good.
  • Review fromDodie B

    Date: 03/25/2025

    5 stars
    Excellent quality and installation; reasonably priced. Our window washer noticed the well covers and commented they are the nicest hes ever seen!
  • Review fromDouglas M

    Date: 03/25/2025

    5 stars
    Wonderful custom covers created on site, look great! Highly recommended!

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