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Business Profile

Graphic Designer

American Digital Studios LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Graphic Designer.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/04/2025

    Type:Order Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Failure to honor and complete two contracts. One for $1,299 dated December 14, 2024 with a 4 to six week completion date. One for $3,200 dated February 20, 2025 in which no work has been performed.

    Business Response

    Date: 04/15/2025

    The complaint is false, we are a reputable business in ************* we have also won two chargebacks against Ms.******* **** and the decision was in our favor attached are the covering letters to understand the case. 

    Detailed seo report is attached for BBB's review and you can check the home page that we have delivered her on this link ********************************

    Customer Answer

    Date: 04/17/2025

     
    Complaint: 23162709

    I am rejecting this response because: American Digital Studios are not being truthful.  They have won neither of the two charge backs, representing breach of contract for both.

    Sincerely,

    ******* ****

American Digital Studios LLC is NOT a BBB Accredited Business.

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