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Business Profile

Trucking

Super Ego Holding LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Trucking.

Complaints

This profile includes complaints for Super Ego Holding LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Super Ego Holding LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 20 total complaints in the last 3 years.
    • 10 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/05/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company never paid me for services rendered for vehicle recovery

    • Initial Complaint

      Date:04/02/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I sign on as a fleet owner with business they are misleading and use underhanded tactics to sabotage you and put you in a position where you cant prosper and ultimately fail so you lose the money you paid to get the truck also you end up owing the company and can never get out of debt They have a full monopoly over your pay and everything

    • Initial Complaint

      Date:03/23/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      A company named Super Ego Holding stole my money, they deceived me and did not want to pay me, I reported to the labor commission and they could not help me or rather, they did not want to help, they said that they had made some calls and Super Ego Holding did not answer their calls or they simply hung up on the call. What kind of federal protection entity investigate making a cal, l without even visiting the establishment? This company Super Ego Holding has scammed hundreds of people like me. They owe me around 2,000$

    • Initial Complaint

      Date:01/23/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I recently finalized the lease agreement and acquired possession of my truck on Friday. Upon returning home to gather my belongings and prepare the vehicle for usage, an unforeseen incident occurred. Last night, a towing company arrived and, without justification, removed the truck from my private property, claiming it had been abandoned on the side of a highway. I must clarify that my property is situated in a remote area within Georgia, far from any highways, and the truck was certainly not abandoned. I have been diligently attempting to retrieve my truck but have encountered unresponsiveness from the parties involved, as my texts and calls have gone unanswered.

    • Initial Complaint

      Date:01/01/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I paid $ **** as a down payment to lease a truck and work under there authorization, but they paid me less than what they told me before I signed the contract

    • Initial Complaint

      Date:12/17/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I contract with Super Ego LLC. I pay about $1284 a week plus fuel expenses to this company to operate in a lease operated truck contract. I took two weeks off for thanksgiving. Prior to taking off time, I had a settlement stating I made approximately $****** they withheld the money that I earned because they knew I was going home for home time. The truck payment and insurance payments do not stop, however you cannot withhold my money that I earned because you know I will not be in the truck for two weeks to generate more money for the company. If I owe money when I get back to the truck, thats no issue Ill make the money back, but its wrong to withold my ****** that I earned prior to the holidays, in order to pay the truck and insurance for future weeks.

    • Initial Complaint

      Date:08/11/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I leased a Truck and was ripped off. Super Ego kept every dollar ($5000 and $6800) that my truck generated, Super Ego/************** fired my driver and repossessed the truck with no warnings or disclosures. They lured me into sending $5000 as a deposit then made me sign a contract days later that the initial deposit was nonrefundable. There was an agreement between myself and Super Ego via their recruiter *****. The initial deposit was made 11/18/2022 and the contract was first signed 11/22/2022. This contract had no bearing on the initial deposit. Therefore I would like a refund since Super Ego broke the agreement.

    • Initial Complaint

      Date:05/24/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was supposed to receive my paycheck last Friday, but I have not yet received any direct deposit or physical check in my account. I had received a statement indicating how much I should expect to receive, but as of today (Wednesday), the payment has not been processed. Despite my attempts to reach out to the relevant parties, I have been unable to get a response from them.

    • Initial Complaint

      Date:05/12/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Super Ego Holdings , *****, and Rocket it's brands and subsidiary has fraudently , repeatedly underpaid and attempt to underpay the rate of freight brokers. I've experienced fictitious names and individuals outside of ***************** identifying as ****** with fake names who repeatedly lie about our freight load prices here in ****** in an attempt to steal profit from the rate. I've submitted more than 23 complaints, they ve kept me in the ***** circle of communication not trying to let me complain with Super Ego Holdings. The current system does not let a owner operator contractor meet the basic need of paying for the equipment that Super Ego provides. It also doesn't allow for a wage, it's in violation of ** practices. Today I finally reaches an individual named **** at ******************************** I am hoping that he is in management and will blow the ******* and start to investigate and help me, I came here to build a small fleet, but daily I have to deal with an existing fraud that need to stop immediately

    • Initial Complaint

      Date:03/11/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The company told me I was going to get paid which I should have been paid last Monday and then they said they never got paid so I cant get paid and making up excuses left and right and this Monday the 13th will be a week since I havent got paid and I would like to get paid asap cause I have bills due to

    Super Ego Holding LLC is NOT a BBB Accredited Business.

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