Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Window and Door Installation

Evergreen Door & Window

Reviews

Customer Review Ratings

4.89/5 stars

Average of 84 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLOURDES L

    Date: 07/28/2024

    5 stars

    LOURDES L

    Date: 07/28/2024

    I used Evergreen Door & Window in 1999 and I am happy to have used them again. The installation of my 18 windows went so well and completed in one day. The installers were very polite and professional and left the area very clean. Also I would like to thank ****** for all his help on my requests and how he made time to come to the house the day of the installation to see if everything was going well. That action to me was very important because I felt he made sure I was a satisfied customer and not just another sale.

    Evergreen Door & Window

    Date: 07/29/2024

    Thank you for being our returning customer and thank you for the great review. We pride ourselves on great customer service and I will be sure to let Alvano know as well.
  • Review fromSusan S

    Date: 07/22/2024

    5 stars
    **************Great experience from start to finish. Super professional job by all. Highly recommend this company!
  • Review fromBob G

    Date: 07/22/2024

    5 stars
    We were extremely pleased with all aspects of the job. From the initial contact through the completion of the installation we were treated well and with courtesy.Would highly recommend Evergreen Door and Window.
  • Review fromDavid F

    Date: 07/20/2024

    5 stars
    We had replaced all of our windows and front doors with Evergreen Door and Window in the past and received awesome service. So when we were ready to replace our back doors we definitely knew it would be with them again because of that excellent service we received. They certainly did not disappoint. The process was seamless from our initial visit to the showroom to the measuring and finally to installing the doors.All our questions and concerns were answered honestly and professionally. We could not have been more pleased with the end results.We have always recommended people to Evergreen Door and Window and will continue to do so. They have a great selection and their staff is top-notch A special shout out to our installer, ****. **** was so polite, friendly and professional and did an awesome job!
  • Review fromJavier N

    Date: 06/24/2024

    5 stars
    Great service and price on my patio door thank you evergreen doors
  • Review fromDebbie S

    Date: 06/14/2024

    1 star

    Debbie S

    Date: 06/14/2024

    I purchased four doors three security storm doors and one inner door my front security storm door lock does not work it's been acting up since they installed the doors last year they have came out and said I had the wrong key that's not the case the lock that they put on is no good period for my front storm door, evergreen is responsible for the lock because they had it installed in the door

    Evergreen Door & Window

    Date: 07/03/2024

    Hello ******,As we have mentioned a few times both on the phone and in person, the issue is actually the keys you had made after our installation by a third party locksmith. These were not cut properly so they don't fit into the lock, but the original keys do still work properly. Since our goal is always a satisfied customer, we have agreed, at our expense, to have the locks rekeyed and will supply you with new keys.Thanks,Evergreen

    Evergreen Door & Window

    Date: 08/27/2024

    Hello ******, you have indicated to our team that you are satisfied that this issue has been resolved. Evergreen has seen to it that your three doors have new key mechanisms with two keys each. We are confident this matter is closed.
  • Review fromGary Y

    Date: 06/10/2024

    5 stars
    I recently had 6 windows and my front storm door replaced. I have done business with Evergreen for years and will always go back to them for windows and doors. They deliver a quality product at a fair price very efficiently using their own installers who always clean up afterwards.
  • Review fromKim G

    Date: 05/30/2024

    5 stars
    I had a patio door installed from Evergreen Door and Window. They are the best window and door company I have ever used. Top products and customer service. **** was my salesperson and explained all of my options and was upfront about pricing. The installation was great. I highly recommend and will use them again. **********
  • Review fromMichael B

    Date: 05/01/2024

    5 stars
    Have been customers of Evergreen Door & Window for 2 projects now. They did such a fantastic job replacing our front door last year, we didnt hesitate to call on them to replace our back porch windows, on which again they did a tremendous job. We couldnt be happier with them and highly recommend
  • Review fromRichard A

    Date: 02/13/2024

    5 stars
    ****** at Evergreen Door & Window showed me a good selection of Patio Doors to choose from in their showroom, and field measuring and placing the order was done within days.The door was available for installation sooner than expected, I got a call and scheduled the installation within one week.The crew that came out for the installation communicated well, protected my floors and area around the installation and did a great job with the installation. I'm very happy with the product and service I received.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.