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Business Profile

Electrical Contractors

Gurnee Electric, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electrical Contractors.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Bob M

    Date: 06/10/2024

    Bob M

    Date: 06/10/2024

    When we first contacted this business, they were friendly and professional.We wanted to add some outlets outside of our home. This company came out quickly and provided us with a quote for $3200 to add some outlets outside of our home. One in the back and one in the front. We thought that was a good deal and said when can we get started? They came back the following day to get started. Shortly into the job ****** and his team said they had to stop working and that our wiring in our home was bad, it was old and outdated. He advises we needed to get the entire house re-wired, and he needed to do that first before he could do the outside outlets. He requoted us at $41,900 we gave him and his team the green light and they proceeded. let me add that this job was and has been paid in full!!! It's been over 6 weeks now and the job is not complete. This is after the job was paid in full/ CASH.****** said he was going on vacation and that he would complete the job once he returned. We were disappointed the owner reassured us he would finish once he got back, He returned on a Thursday, and we were told he would finish our project that Friday! NOTHING from him that Friday. It's been a couple more weeks now and the job still has not been completed. We now have outlets in our home that do not work, they did before this company stated on this project. We have bedrooms without power, our front porch light and kitchen lights that STILL do not work or have power. We have reached out several time via phone call and text and SEVERAL times this company, ****** said he would come out on this day at this time and would be a no call no show, we have received excuse after excuse. WE JUST WANT THIS PROJECT DONE AND COMPLETED IT'S BEEN OVER 8 WEEKS. AGAIN, THIS COMPANY IS PAID IN FULL AND WILL NOT FINISH THIS PROJECT!! I would think twice about this company if I were you. The lack of communication and professionalism we are dealing with is below what anyone should deal with!

    Gurnee Electric, LLC

    Date: 12/12/2024

    Hello *** I believe we Have resolved the issue and finished the work as expected Months ago. Please update the review .From our undertandings you told us the review would be taken down as soon as work finished and we finished as expected Thank you Happy holidays

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