Business Profile

Department Stores

Transformco

Complaints

This profile includes complaints for Transformco's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

6,369 total complaints in the last 3 years.
2,429 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:06/18/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
system was only halfway fixed. Was told the temperature would drop in my home was repair was completed and it has stayed consistently at *****. Sears refused to come back repair immediately next day instead told me it would be two weeks until they could return
Business Response
Date: 06/27/2025
June 27, 2025

Customer Relations
******* **********************
**************************************************************
***********************

Re: **** ********
      File Number 23487204

Dear BBB Customer Relations:

We have completed the investigation of Mr. ********* complaint regarding the repair he required for his ******* branded central AC unit.

We would like to clarify that we are not the manufacturer or the obligor of the manufacturers warranty on his Central AC unit. We are just the repair provider that Choice Home Warranty (CHW) contracted to provide repairs to his central AC unit so they could fulfill their warranty obligations. Any questions or requests regarding the warranty coverage, including requests for a different service provider, a replacement or even a refund, would need to be directed to the obligor of his warranty which in this case is Choice Home Warranty (CHW).

Upon receiving his complaint, we contacted the local service unit for assistance. Our record indicate a repair was completed on June 25,2025. The technician noted: No cool air coming from vents ~No cool air coming from vents Client Contacted -Additional repair declined.
We have confirmed with the technician that the repair order is closed complete, we have closed our file.
We apologize for any problems or frustrations that Mr. ******** may have experienced. We appreciate the opportunity to address this matter.

Sincerely,
***** ********
Regulatory Complaints Specialist
********************************************************************************
Customer Answer
Date: 06/30/2025

Complaint: 23487204

I am rejecting this response because:
The readings found by the repair technician were incorrect. It should not take two weeks for a company to come back out for a recall.

Sincerely,

**** ********
Business Response
Date: 07/01/2025
July 1, 2025

Customer Relations
******* **********************
**************************************************************
***********************

Re: **** ********
      File Number 23487204

Dear BBB Customer Relations:

We have completed the investigation of Mr. ********* rebuttal.

We would like to clarify that we are not the manufacturer or the obligor of the manufacturers warranty on his Central ** unit. We are just the repair provider that Choice Home Warranty (CHW) contracted to provide repairs to his central ** unit so they could fulfill their warranty obligations. Any questions or requests regarding the warranty coverage, including requests for a different service provider, a replacement or even a refund, would need to be directed to the obligor of his warranty which in this case is Choice Home Warranty (CHW).

According to our records, we were able to send a technician to Mr. ********* home on June 12, 2025, and the tech completed the repair and noted:Burnt wiring detected in control panel Burnt wiring detected in control panel ~Replaced/repaired damaged or corroded wire. A recall appointment was created on June 13, 2025, for the earliest available date on Wednesday, June 25, 2025 and a sooner date request was submitted, however, no sooner date was available. The tech completed the service on June 25, 2025.

Should Mr. ******** need further repair assistance for the ** unit, he will need to contact his warranty obligor Choice Home warranty and schedule a return visit.
We appreciate the opportunity to address this matter.

Sincerely,
***** ********
Regulatory Complaints Specialist
********************************************************************************
Initial Complaint
Date:06/18/2025
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Subject: Request for Refund $410.93 Overpayment on Washer Repair. I am filing this complaint in regard to an unresolved refund issue with Sears Home Services, for a washer repair service that began in February 2025.On February 25, 2025, I scheduled a service appointment with Sears Home Services. A technician named ******* *. inspected my washer and diagnosed that four parts needed replacement. He ordered those parts, and I paid a total of $738.86 that day.Once the parts arrived, on March 4, 2025 a second *********** ******* *., came to install them. However, after inspecting the washer himself, he determined that the original diagnosis was incorrect and that different parts were needed. I was informed that I would need to pay an additional $277.75 for the correct parts, and that ******* *. would return to complete the repair once they were delivered. I agreed, bringing my total payment to $1,016.61.On March 14, 2025, ******* *. returned, installed the correct parts, and successfully completed the repair. He took the unused parts with him and advised me to follow up with Sears for a refund. The total cost of the completed repair came to $605.68, leaving a balance of $410.93 that I am owed.Since then, I have contacted Sears Home Services repeatedly in an effort to receive my refund. I have called their customer service line on the following dates: March 3, 9, 11, 13, 21, 27; April 16, 21, 24; and May 7. Each time, I was given vague assurancessuch as to wait a couple of days, allow 7 business days, or 14 business daysand later told that an escalation was submitted to the finance department. Despite these follow-ups over a three-month period, the refund has not been processed, and I continue to be given the runaround with no ************* this point, I am requesting the Better Business Bureaus assistance in resolving this matter. I am simply seeking the refund of $410.93 that I am rightfully owed for services not rendered and parts not installed.
Business Response
Date: 07/03/2025
July 3, 2025

Customer Relations
**********************
*********************
*******, *******; 60611

Re: ******** **** *******

Dear BBB Customer Relations:

We have completed the investigation of Mr. ***** complaint regarding non receipt of credit for his canceled service repair.

After reviewing Mr. ***** response, we contacted our service department and were informed that on March 27, 2025 a credit in the amount of $410.93 was issued back to the original form of payment. Since we were able to confirm that Mr. **** has been credited accordingly, we have closed our files.

We appreciate the opportunity to address this matter. Please feel free to contact me if you have any further questions or concerns.

Sincerely,

Ema C
Regulatory Specialist,Regulatory Complaints
Transformco LLC
imx integrated member experience
Initial Complaint
Date:06/17/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
We are formally seeking reimbursement for expenses incurred due to the repeated failure of Sears Home Services to adequately repair our refrigerator, resulting in the purchase of a new unit and the loss of perishable food. Beginning with service order #******** on 11/2/24, multiple service attempts were madeincluding replacement of various components such as the defrost control, heater, damper assembly, thermostat, and evaporatoreach providing only temporary relief. Despite numerous service calls and our explicit requests for a replacement recommendation, Sears continued to pursue ineffective repairs, culminating in service order #********. A final diagnostic assessment on 3/11/25 confirmed the ongoing failure, yet no action toward replacement or restitution followed. After over three months with no resolution or communication, we were forced to independently purchase a new refrigerator. Sears Home Services has failed to honor their contractual obligation and has offered no compensation for our financial losses. We are therefore requesting full reimbursement for both the cost of the replacement refrigerator and the spoiled food items.
Business Response
Date: 07/02/2025

July 2, 2025

Customer Relations
******* **********************
**************************************************************
***********************

Re:       ****** & **** ******
             File Number: 23482131

Dear BBB Customer Relations:

We have completed the investigation of ********************* complaint regarding their dissatisfaction with the multiple repair attempts they encountered while trying to have their Kenmore branded refrigerator repaired and their request for a refund of the replacement refrigerator and food loss.

Our records indicate that the Smalls have a Sears Protect Home Warranty covering their refrigerator and his current contract was canceled on April 2025. Upon reviewing their complaint and due to multiple services performed and the refrigerator still not working, a one-time exception was made and they were authorized a replacement refrigerator valued at $997.50 on June 19, 2025.However, they had already purchased a new refrigerator. We reviewed the purchase receipt for the refrigerator and as of June 27, 2025, a check request was submitted for the $997.50 they paid for the refrigerator they purchased. We would like to note that that this was an unauthorized replacement under the terms and conditions of their contract. Due to the delays, we authorized for an exception to be made as a one-time customer accommodation, so they could receive a check instead of a direct replacement refrigerator.

Regarding their request for food loss, the Smalls was informed that the Sears Protect Home Warranty plan doesn't cover food loss and since the plan was canceled, no other benefits can be provided. And as a customer courtesy, we authorized a replacement/cash reimbursement in lieu of a direct replacement refrigerator under the warranty. Accordingly, a check was issued in the amount of $997.50; they should receive this in approximately 1-3 weeks.

We apologize for any problems or frustrations that Mr.& Mrs. ****** may have experienced with Sears and we appreciate the opportunity to address this matter.

Sincerely,

***** ********
Regulatory Complaints Specialist
********************************************************************************
Initial Complaint
Date:06/17/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On 3/25/2025 appointment was made to have my Kitchen Aid Fridge to be diagnose with a issue it was having. This same day the serviceman told us that it needed a Fan compressor. We purchased the a Fan compressor the same day. For the cost of $623.40 on a debit card. On 4/1/2025 we receive the item in the mail and made a appointment to have a serviceman to install it. On the 4/4/2025 Fridge was still having the same issues( was not fix) so I called another Company (***************) to take look at the Fridge and he fix it the same day. The problem was the icemaker was calling for water was the noise source. We were charge for a part we didn't need so I called Sears Home Services(on 4/11/25) when I finally was able to speak to a person. I example to her the problem with the Fridge and was charge for a part we didn't need. I ask for a refund, She told me that they will refund us back $504.04 and they would send a e-mail within a week. I've not heard anything from this Company (Sears ************* since this date.
Business Response
Date: 07/08/2025
July 8, 2025

Customer Relations
**********************
*********************************************>*******, *******; 60611

Re: ******** ***** *****

Dear BBB Customer Relations:

This letter will acknowledge receipt of the above referenced customers follow up complaint, which was referred to our office for response.
This matter has been forwarded to the appropriate Sears unit for investigation to determine what monies, if any, is owed. Upon completion of our investigation, your office will receive a response to confirm resolution of the complaint. Please feel free to contact me if you have any further questions or concerns.
We appreciate the opportunity to address this matter. Please feel free to contact me if you have any further questions or concerns.

Sincerely,
Ema C
Regulatory Specialist, Regulatory Complaints
imx integrated member experience
Initial Complaint
Date:06/17/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I CONTACTED SEARS HOME SERVICES TO REPAIR MY ******* WASHER ... SERVICE APPOINTMENT 11 AM 6/2 ... TECHNICIAN ARRIVED IN A&E APPLIANCE VAN DIAGNOSED BAD DRAIN PUMP AND ORDERED REPLACEMENT AND RESCHEDULED FOR 6/6 FOR DRAIN PUMP INSTALLATION ... DRAIN PUMP ARRIVED THE NEXT DAY AND TECHNICIAN WAS A NO SHOW ON 6/6 TO REPAIR MY WASHER ... I PREPAID $349.08 6/2 SEARS FOR DRAIN PUMP AND INSTALLATION CHARGE ... I HAD TO REPAIR IT MYSELF AND THERE IS NO LINK FOR CREDIT ADJUSTMENT FOR SEARS HOME SERVICES ... SEARS HOME SERVICES HAS MY APPOINTMENT DETAILS *************** SERVICE ORDER HAS BEEN COMPLETED ... I WOULD LIKE MY MONEY BACK FOR REPAIR ... I SHOULDN'T HAVE TO REPAIR BY WASHER WHEN I SET UP A SERVICE CALL FROM SEARS HOME SERVICES ... THANKS IN ADVANCE
Business Response
Date: 07/03/2025
July 3, 2025

Customer Relations
**********************
***********************************************************************************

Re: ******** ***** *******

Dear BBB Customer Relations:

This letter will acknowledge receipt of the above referenced customers follow up complaint, which was referred to our office for response.
This matter has been forwarded to the appropriate Sears unit for investigation to determine what monies, if any, is owed. Upon completion of our investigation, your office will receive a response to confirm resolution of the complaint. Please feel free to contact me if you have any further questions or concerns.
We appreciate the opportunity to address this matter. Please feel free to contact me if you have any further questions or concerns.

Sincerely,
Ema C
Regulatory Specialist, Regulatory Complaints
imx integrated member experience
Initial Complaint
Date:06/16/2025
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I scheduled to have my washer repaired. On two separate occasions, they canceled on me in the middle of the day. Mind you, each day had a NINE HOUR window where I had to be home. The second time, I had been assigned a technician, who then disappeared from my portal. I called the help line twice, who assured me they my issue was being forwarded to the dispatch center.
Business Response
Date: 06/23/2025
Please see the attached response
Initial Complaint
Date:06/16/2025
Type:Delivery Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Sears ************ detected the problem with our ** refrigerator about 5 weeks ago and ordered a replacement part which was delivered the next day but it was the wrong part. The correct part was ordered and arrived 2 days later. We paid in full for the part and the service charge. Sears has failed to honor as many as 12 scheduled service dates and keeps moving the date forward without explanation! Our refrigerator has not been repaired several weeks later and we have not received an explanation.
Business Response
Date: 06/23/2025
June 23, 2025

BBB Customer Relations
**********************
****************************************************************
*******, *******; 60611

Re: ******** ****** ******

Dear BBB Customer Relations,

After reviewing the complaint filed, we reached out to the service unit to ensure the technician was on route. Service was completed June 20, 2025, with the technician replacing the fan motor. In the interim, since repair has been completed, we have closed our file.

We appreciate the opportunity to address this matter. Please feel free to contact me if you have any further questions or concerns.

Sincerely,
Regulatory Complaint Specialist
TransformCo
Customer Answer
Date: 06/24/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

****** ******
Initial Complaint
Date:06/16/2025
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I PURCHASED A KENMORE WASHING MACHINE AND A SEARS HOME SERVICE MASTER PROTECTION AGREEMENT PLAN ON JULY 11, 2016. EVERY YEAR AFTERWARDS I WOULD RENEW THE ONE OR TWO YEAR COVERAGE PLAN. UNTIL MAY 20, 2025 I'VE NEVER ATTEMPTED TO USE THE MASTER PROTECTION AGREEMENT PLAN. ON MAY 20, 2025, I PLACED AN ORDER TO HAVE MY WASHING MACHINE REPAIRED. SO FAR SEARS HAS CANCELLED 3 APPOINTMENTS ON THE SCHEDULED DAY THAT THE TECHNICIAN WAS TO ARRIVE TO DO THE SERVICE. . SEARS HAD ME TO RESCHEDULE MY APPOINTMENT 3 TIMES WITH NO APPARENT REASON. EACH TIME I HAVE RECEIVED THIS TEXT PRIOR TO OR ON THE MORNING OF THE SCHEDULED REPAIR, IT SAID: HELLO, THIS IS ******* YOUR AI VIRTUAL ASSISTANT FROM SEARS HOME SERVICES, DUE TO UNFORSEEN CIRCUMSTANCES WE WILL NOT BE ABLE TO HAVE A TECHNICIAN AVAILABLE TODAY TO SERVICE YOUR APPLIANCE. I HAVE RECEIVED THE SAME TEXT 3 TIMES CANCELLING MY APPOINTMENT AND SUGGESTING THAT WE RESCHEDULE THE APPOINTMENT AND SUPPLYING FOUR SUGGESTED DATES AND TIMES TO CHOOSE FROM. MY CONCERN IS THAT SEARS HAVE NO INTENTION OF FULFILLING THEIR OBLIGATION. MY AGREEMENT EXPIRES JULY 11, 2025. THE RESOLUTION THAT I DESIRE IS THAT SEARS FULFILL THEIR BY REPAIRING OR REPLACING THE WASHING MACHINE AS GUARANTEED BY THE AGREEMENT PLAN BEFORE THE PL AN EXPIRES. MY CONTRACT # IS ***************. --- MY CUSTOMER 1D NUMBER IS: ***************. THANK YOU IN ADVANCE. SINCERELY, ***** M. ******.
Business Response
Date: 06/30/2025
BBB Customer Relations
**********************
************************************************************
*******, *******; 60611
June 30, 2025
Re: ***** M. ******
Reference Number: 23466880

Dear BBB Customer Relations,
We received Ms. ********* complaint regarding her washer that still not repaired
Our record shows the service for the washer was completed on June 27th with no new service order being created after. Since, the service was completed we have closed our file.
We apologize for any problems or frustrations Ms. ****** may have experienced with Sears Home Services. We do value our customers and strive for their complete satisfaction, including a reasonable resolution of any complaints or problems whenever possible.

Sincerely,

***** ******
Regulatory Complaints Specialist
Email: ******************************************************************************************
Customer Answer
Date: 07/01/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

***** ******
Initial Complaint
Date:06/16/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Enrolled in appliance warranty program in December 2024. Requested repair of refrigerator in April. Several appointments scheduled, technician came 3 times without the parts, no showed 2 or 3 times. ***** calls to customer service with the same scripted response that the part was not available and the problem would be escalated. Informed there is no one above the initial agent with whom I can speak. Still no resolution. Contract states if the appliance cannot be fixed it will be replaced - no such offer.
Business Response
Date: 06/26/2025
June 26, 2025

Customer Relations
******* **********************
**************************************************************
**********************

Re: **** **********
      File Number 23465276

Dear BBB Customer Relations:

We have completed the investigation of Ms. *********** complaint regarding the delays and canceled repair of her Whirlpool branded refrigerator repaired.

Our records indicate that Ms. ********** has a Sears Protect Home warranty covering her refrigerator. Upon receiving her complaint, we contacted the local repair unit for assistance. According to our records, the technician completed the refrigerator repair on June 25, 2025. The technician noted: Completely non-functional - no power. Verified power supply and outlet voltage and replaced icemaker assembly.  Since we have confirmed with the repair technician the repair is complete, we have closed our file.

We apologize for any problems or frustrations that Ms. ********** may have experienced and we appreciate the opportunity to address this matter.

Sincerely,

***** ********
Regulatory Complaints Specialist
********************************************************************************
Customer Answer
Date: 06/30/2025

Complaint: 23465276

I am rejecting this response because: It does not reflect any acknowledgement of the delay in the repair that was originally requested in APRIL and the numerous times they rescheduled the appointment without having the part available and the multiple no shows without notification

Sincerely,

**** **********
Business Response
Date: 07/01/2025
July 1, 2025

Customer Relations
******* **********************
**************************************************************
**********************

Re: **** **********
      File Number 23465276

Dear BBB Customer Relations:

We have completed the investigation of Ms. *********** rebuttal.

Our records indicate that Ms. ********** has a Sears Protect Home warranty covering her refrigerator. Upon receiving her complaint, we contacted the local repair unit for assistance. According to our records, the technician completed the refrigerator repair on June 25, 2025. The technician noted: Completely non-functional - no power. Verified power supply and outlet voltage and replaced icemaker assembly.

However, prior we were able to send a technician to Ms. *********** home on April 23, 2025 and the tech noted: Icemaker not producing ice Inspected dispenser mechanism for jams or motor failure. Order and replace ice bucket.   The technician ordered the icemaker. Due to the icemaker was on backorder and not readily available, the appointment was rescheduled multiple times by the repair unit and by the unresourced AI which resulted in multiple reschedules and tech no show.   The part was received on June 16, 2025 and the tech completed the repair on June 25, 2025.

We appreciate the opportunity to address this matter.

Sincerely,

***** ********
Regulatory Complaints Specialist
********************************************************************************
Initial Complaint
Date:06/16/2025
Type:Product Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
They charged me ***** USD to fix my fridge ice maker and they didn't fix it This was in the beginning of May 2025 and continued through May with no results at all. After they promised to return the spare part and credit the money but never happened
Business Response
Date: 06/23/2025
Please see the attached response.
Customer Answer
Date: 06/24/2025

Complaint: 23473155

I am rejecting this response because nothing fixed at all and the technician named ***** collected the new ice maker which I paid for and he said Im sorry you will get refund and this never happened , plus he is not any further answers my calls or texts and you have a very misleading websites with no means to contact unless asking for a new appointment under a new reference number

Sincerely,

****** **********
Business Response
Date: 07/07/2025
Hello,

Unfortunately, you are not eligible for a full refund since the repair was completed. If you are still within the 30 day service guarantee period we are happy to send a technician back out to determine if the problem is related to the original issue. I will look into your parts concern to ensure that there was no charge if the technician took the ordered part.

******** *****
SPECIALIST | REGULATORY COMPLAINTS
Customer Answer
Date: 07/08/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

****** **********

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