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Average of 3 Customer Reviews
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Review fromMorgan V
Date: 01/14/2025
1 starMy first time dealing with NuMark was when my dad had a stroke in May 2024. I had to take over his finances as he isn't married and I'm his only child. He didn't have a POA in place, so I had to get a guardianship. NuMark did not know what to do with the court-appointed paperwork and passed me around to various people who never called me back (I had to constantly call back, despite being told they would call me back). Fortunately, my dad regained his faculties, and we could remove the guardianship and put my name on all his accounts. However, the issues with NuMark continued. In order to pay for his care, I needed to move his funds to an ***, which required getting a medallion signature. I have contacted NuMark several times about this, and have been told that someone will call me back to arrange this. I have not heard back from anyone. I also needed to move my dad's CD to his savings account when it matured, and went into the bank when instructed to have this done. On the day of maturity, instead of the money going into his savings, it went back into the *** I have yet to work with anyone who knew what they were doing or who called me back when they said they would.Review fromAnita B
Date: 12/07/2024
5 starsAnita B
Date: 12/07/2024
I have never had a bad experience with this bank! I've even been saved from some recurring fees I forgot to cancel. Very helpful for months when I am too busy to check.
NuMark Credit Union
Date: 12/09/2024
*****, thank you for your kind review! We are happy that we could provide you with exceptional service. Please let us know if there is anything else we can do to assist you. Thank you for being a part of our NuMark Credit Union family!Review fromChristina B
Date: 07/02/2023
5 starsChristina B
Date: 07/02/2023
Best service around! I even hung up one time before the phone was answered and much to my surprise they called me back even though I hadn't left a message. VERY HELPFUL folks working here!NuMark Credit Union
Date: 07/03/2023
Thank you for your kind review! We are happy that we could provide you with exceptional service. Please let us know if there is anything else we can do to assist you. Thank you for being a part of our NuMark Credit Union family.
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