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Average of 241 Customer Reviews
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Review fromKevin M
Date: 08/23/2024
5 starsKevin M
Date: 08/23/2024
We had another great experience with Illinois Energy. This was our fourth time using them and as always, they did a great job! This time we had 2 windows and a sliding door ***laced in our walk-out basement. The sales *** was friendly and responsive to all my concerns. He made sure to leave additional notes for the installers. The install went smooth. This was a one-day project and the installers took care to keep things clean and tidy. After everything was finished, they walked us though the features of our windows and doors and made sure that we were satisfied with the work done. We have lived with their products now for 10 years and Im happy to say we have never had any issues. These are quality product made by a great company.
Illinois Energy Windows & Siding, Inc.
Date: 08/26/2024
*****, thank you so much for your wonderful review, *****! Were thrilled to hear that your fourth experience with us was just as positive as the previous ones. Its fantastic that the sales *** addressed all your concerns and that the installation team maintained a high standard of cleanliness and efficiency. Were especially pleased to know that our products have been serving you well for the past decade. Your satisfaction is our top priority, and were grateful for your continued trust in our company. If you have any more projects in mind or need further assistance, dont hesitate to reach out. Thanks again for your kind words and for being a valued customer!Illinois Energy Windows & Siding, Inc.
Date: 08/26/2024
*****, thank you so much for your wonderful review, *****! Were thrilled to hear that your fourth experience with us was just as positive as the previous ones. Its fantastic that the sales *** addressed all your concerns and that the installation team maintained a high standard of cleanliness and efficiency. Were especially pleased to know that our products have been serving you well for the past decade. Your satisfaction is our top priority, and were grateful for your continued trust in our company. If you have any more projects in mind or need further assistance, dont hesitate to reach out. Thanks again for your kind words and for being a valued customer!********************************************* ManagementReview fromRich C
Date: 08/21/2024
4 starsRich C
Date: 08/21/2024
Illinois Energy installed 3 exterior doors for us. They delivered a great quality product by a highly skilled installer who faced unique challenges with 2 of 3 doors. Illinois Energy was also the most affordable with the best warranty package compared to two of it's competitors. Lastly, customer focus to rectify inconvenient situations sets their standard high from a business ethics perspective which I cannot truly say if their larger competitors would deliver.Other than a delayed installation date and installer scheduling with a two day job taking 4 days during 3 different weeks, we were satisfied with their service and would definitely consider utilizing them again in the future.Illinois Energy Windows & Siding, Inc.
Date: 08/22/2024
Thank you for your feedback on your recent experience with us. We're delighted to hear that you're satisfied with the quality of the doors and the skill of our installer, and that our affordability and warranty package stood out to you. We also appreciate your recognition of our customer-focused approach. We apologize for the delays and scheduling issues you experienced and will use your feedback to improve our processes. Thank you for your patience and for considering us for future projects, we look forward to the opportunity to serve you again.Illinois Energy ManagementReview fromJaime L
Date: 08/12/2024
1 starJaime L
Date: 08/12/2024
I am truly disappointed in trying to work with ****** at Illinois Energy Windows & Siding. ****** scheduled a patio door appointment for my townhome. My husband, whom I recently married, couldn't attend the meeting at 10 a.m. today. Other vendors have not encountered this problem.They told me they didn't want to visit my townhouse for the quotes, which I purchased several years before getting married. Without my husband being available for the meeting, I would like to know what the difference would be if I were just a partner or a roommate. I would not recommend anyone looking to purchase doors or windows due to the poor customer service provided an hour before their arrival. If you are in the market for doors, consider other options.Patio Door Replacement RNVX,The Door Store,Rusco ************************************* Patio Door Replacement,******** ****************************** are just a few.Illinois Energy Windows & Siding, Inc.
Date: 08/13/2024
As you stated in your review, it is true, our company asks to meet with all homeowners and decision makers of a home. This is common policy for most home improvement companies. Any companys purpose in a policy of this nature would be in the spirit of consolidating efforts, giving proper targeted advice, and providing the most accurate estimates to our potential customers. Many times homeowners dont realize the number of decisions that have to be made to price projects like windows, siding, or doors. Like many things you can buy in life, there are many options, and they all have different costs associated with them. When we meet with all homeowners and decision makers we are able to price the job most accurately to all parties tastes. We are also able to answer all parties questions comments and concerns. We do understand some peoples schedules are difficult due to work, family, and travel. This is why we offer meeting times Monday through Saturday from 10 AM up until 8 PM. That is about 60 hours per week we are available to give estimates. We hope we are able to accommodate most peoples schedules with those hours. I am sorry if these items werent explained to you properly up front and we wasted any of your time.Illinois Energy ManagementReview fromJennifer B
Date: 08/10/2024
5 starsJennifer B
Date: 08/10/2024
We had three front windows replaced by Illinois Energy. All the staff that we encountered was friendly and was willing to answer our questions. We were kept up to date on the progress of our windows being made. The installers were punctual and efficient. They took care in their installation of the windows and our house surroundings. When the job was complete, the installers took the time to explain how the windows operated and left the area clean. We are pleased with the window quality and are quite happy with the dual option of opening the windows from top or bottom. We will be using Illinois Energy in the future for any future window needs.Illinois Energy Windows & Siding, Inc.
Date: 08/12/2024
Thank you for taking the time to share your experience! We are very pleased that your experience with our company was pleasant from beginning to end and we look forward to hopefully working with you again in the future.Illinois Energy ManagementReview fromAndrew A
Date: 08/07/2024
5 starsAndrew A
Date: 08/07/2024
We had our sliding patio door replaced by Illinois Energy. Beyond a high quality door that glides open and shut with a smooth lock, theres a whole professional team that stands behind it. The crew that installed the door did an excellent job. They really took extra time to make sure it was perfect. Its so nice, it has motivated me to start fixing up my house, working out from the door, because I want our house to match the quality look of the door. It sounds silly but I actually enjoy going in and out of that door because it glides so smoothly as opposed to the old door. The warranty is what really sold me initially and the fact they have an established actual physical location lets me know theyre going to be there for any after-installation needs. I highly recommend Illinois Energy and look forward to working with them for future projects.I know theres companies out there that will quote you for less but youre taking your chances with them. To me, its worth working with a professional company that has an excellent reputation which wasnt built overnight. There other consideration is that not only do I get to enjoy the new door but its definitely adding value to my home when I go to sell it.Illinois Energy Windows & Siding, Inc.
Date: 08/09/2024
Thank you for your extensive review! We're really happy you had such a great experience and hope to work with you again in the future. Thank your for your business and support! Illinois Energy ManagementReview fromLinda K
Date: 07/20/2024
5 starsLinda K
Date: 07/20/2024
Installers showed up on time. They removed the old windows and installed the new ones in the estimated time that we were given. They also showed us how to use the special features ( locking and tilting to clean). There was a follow up call after everything was complete. The windows have made a great improvement.Illinois Energy Windows & Siding, Inc.
Date: 07/26/2024
Thank you for sharing your experience, *****! We are glad it was a good one. We appreciate your business!Illinois Energy ManagementIllinois Energy Windows & Siding, Inc.
Date: 07/26/2024
Thank you for sharing your experience, *****! We are glad it was a good one. We appreciate your business!Illinois Energy ManagementReview fromBethani W
Date: 07/19/2024
5 starsCompany very professional and easy to work with. Windows are high quality and worth the money.Review fromZayda S
Date: 07/08/2024
5 starsZayda S
Date: 07/08/2024
Illinois Energy Windows & Siding, Inc. removed an existing window, cut through brick and installed a sliding glass door in my home. They were easy to work with. They were professional. Everything was completed in a day. Now I have a much more beautiful dinning room with more light and a full view of my private backyard. Thank you for all you did on this project. I highly recommend them.Illinois Energy Windows & Siding, Inc.
Date: 07/26/2024
Hi *****! We appreciate your kind words and your satisfaction with our company! Thank you for your business and support!Illinois Energy ManagementReview fromTom A
Date: 06/24/2024
5 starsTom A
Date: 06/24/2024
They did a outstanding job installing my windows and clean and friendly installersIllinois Energy Windows & Siding, Inc.
Date: 07/17/2024
Thank you, ******! We appreciate your business!Illinois Energy ManagementReview fromMichelle M
Date: 06/24/2024
5 starsMichelle M
Date: 06/24/2024
Great experience from initial sales discussion, through scheduling and final install! Our salesman **** was very knowledgeable, helpful, and direct in his initial meeting and provided quote. We had a personal event we needed to schedule install around and they worked with us to get them in much earlier than the estimated window. We had a smaller project - 4 windows installed, but the installers completed the job in under 4 hours and left the house extremely clean. We will definitely be using them again in the future!Illinois Energy Windows & Siding, Inc.
Date: 07/17/2024
Thank you for sharing your detailed experience, ********! We are happy that you are happy with your new windows! Thank you for your business!Illinois Energy Management
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