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W Autoworks

This business is NOT BBB Accredited.

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1

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Review Details

  • Andrea S

    Date: 04/20/2023

    I would choose no stars if it was an option. I called ************ before I bought a Groupon for an alignment to see what appointments they had available. I spoke with ********. He said to not buy the Groupon and that he would honor the Groupon price. I took my car in and he told me he could not do the alignment since the tie rods were loose and needed to be replaced. When I said I didn't have time to wait then to have them fixed he tried to charge me a $50 inspection fee, which I refused to pay. He told me the tie rods would be $500! I took my car to another shop where I found out that I don't need tie rods, just an alignment!! I then called and talked to ******** to call him out on this. He was very rude. From reading other reviews after the fact (my mistake) it sounds like this is a common occurrence. Please do not take your car here...he is a total scammer!

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