Reviews

Review Details

• Review fromTheodore S

  Date: 06/24/2024

  1 star
  *** was originally called for duct cleaning and 1 duct repair. That turned into several ducts need repaired, turned into gas line needs repaired, turned into you need to encapsulate your crawlspace. *** would avoid calls, would have to call him from other lines to get him to come out, constantly leaving for "emergencies", no call no shows over and over. Would show up for an hour of work and then leave. He verbally and in person said we were paying for a crawlspace encapsulation. I should have doublechecked his receipt before he left. he re-wrote it as vapor barrier but didn't even do that properly. There are holes everywhere, almost none of the posts have barrier up them. almost none of the side walls, no layers are sealed together, trash everywhere, entire sections undone. Asks for the money up front, cashes it minutes later and kept finding more "problems" that required more payments. In my opinion, would never hire him for anything ever again. This is Duct Busters out of Mattoon IL, owner and worker ***************** hired for an Oakland IL job. Spent close to 4k in work, for 6 weeks of h*** to get him to finish. When finished, it is a complete mess and horribly unprofessional looking job in my opinion. Tried to call him to get our money back, but wont, and wants to "fix it". I don't want him touching anything under my house again. I just want him to give the money for the work he didn't finish.

• Review fromLisa L

  Date: 09/06/2023

  1 star
  *** is very unprofessional. I had him come out and clean my dryer vent. He quoted me $149. Pricy but ok. He was supposed to be there at 10 but he had an emergency so he texted me that he had to push me back to 1. I am out of town and my son was going to meet him. *** called me at 11 and said ** at your house is anyone there? I said no you told me 1 so my son is at home in ********** but he can be there in 15 min. He then said how is he going to pay me? I said he has the money. My husband stopped by as well for lunch and caught him trying to get in the crawl space outside. He never asked where the crawl space is. Our crawl space is inside our house. Then he caught him in our garage refrigerator looking for something. My husband left my son said when he was done the cost was $400 and he demanded cash. He paid him. I called *** and said what did you do that cost me $400. He said he had to take it all down and put it back up so it was more for his time. He told me originally it would only cost more if he had to replace something and he didnt. My husband went in the crawl space after he was done and he didnt even put the vent back right. This guy is a ***** and very unprofessional.