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Business Profile

Art Dealers

iCanvas.com

Reviews

Customer Review Ratings

4.91/5 stars

Average of 216 Customer Reviews

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Review Details

  • Review fromRobin D

    Date: 01/04/2024

    5 stars
    Great company, great employees, great artwork. I highly recommend them to anyone who is interested in artwork.
  • Review fromRobin L

    Date: 01/04/2024

    5 stars
    I ordered a print and in unboxing it a staple from the box left a long scratch on the print. I contacted iCanvas and the customer service was excellent. They were very responsive and quickly sent instructions on how to get a replacement. I sent the requested information yesterday and today received notification that they shipped a replacement. Highly recommend this company.
  • Review fromDiane H

    Date: 01/03/2024

    5 stars
    **************** A+. Professional, fast and more than generous when resolving an issue.
  • Review frombrenden B

    Date: 12/31/2023

    5 stars
    ************************* responded immediately to my request, and was very helpful. Brenden
  • Review fromDanita B

    Date: 12/31/2023

    5 stars
    I received exceptional customer service from ************************* of customer service. I needed to change the shipping address from my address to the family member that I wanted to receive the canvas as a gift. **** was so prompt and professional in his reply he took care of this matter making sure the change of address would take place. I have bought several canvases from this company all the art work is so nice and very professionally mailed. I will continue to order and I want to add the artist are exceptional as well. Thank you please keep up the awesome work.
  • Review fromValerie W

    Date: 12/28/2023

    4 stars
    I received great customer service from this company. The painting was not what I expected, and the response to my email was almost immediate. The resolution was more than fair, and my refund came really quickly. I plan to order from them in the future
  • Review fromClaudia S

    Date: 12/27/2023

    5 stars
    I am very impressed with this company and all their art. Love the customer service. Very prompt with answering questions and getting me taken care of. Actually the best I have ever dealt with. I thank them from the bottom of my heart. You are awesome. The print I had gotten as a gift for my mother didn't work out and I was taken care of immediately. *****************************
  • Review fromÁngel D

    Date: 12/26/2023

    5 stars
    Amaing quality of the canvas.. Fast shipping; the package carefully made. Excelent customer service; so nice and friendly and answer so fast Im surprised.. The piece of art *********** was a gift to my partner.. ***** post it on ******** it receive a lot of likes and compliments!!! My ************ to significant others will be a beautifull canvas from Icanvas. Thank you
  • Review fromMatt B

    Date: 12/26/2023

    1 star

    Matt B

    Date: 12/26/2023

    I received a product that had an inaccurate description. I was unable to return at the time due to several emergencies in my household. They were unwilling to help and stated because they only sell the artwork that they could not do anything. They would not provide a good resolution to a problem that was made aware to them. I have also stopped receiving communication from them after several emails and they have from what I am seeing blocked me from the live chat feature on their website. Just terrible customer service and professionalism.

    iCanvas.com

    Date: 01/04/2024

    ****, you had ordered from ** in March of 2023. You ordered a Tesla Model S canvas print. Not quite sure what the inaccurate description could have been. Next time, please simply contact us as soon as you have an issue!
  • Review fromRobert M

    Date: 12/22/2023

    5 stars
    I needed an address change and it was done immediately so I did no have to worry about delivery. Thanks!

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