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Business Profile

Tile and Grout Cleaning

The Grout Medic of West/Southwest Chicagoland

Reviews

Customer Review Ratings

4.87/5 stars

Average of 31 Customer Reviews

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Review Details

  • Review fromWilliam M

    Date: 03/15/2023

    5 stars

    William M

    Date: 03/15/2023

    Awesome experience from start to finish! Everyone was very professional. ***** was very helpful scheduling the estimate and work to be done. She actually called me back to see if she could move it a day, so she could send out one of their more experienced installers. Very friendly and patient with all of my questions. More of the same when *** came out to give me the estimate. He was very clear on what the job would entail and explaining the process. His bid was not only competitive, but almost half of what a less-professional smaller company provided. On the day of the job, ***** called about a half hour prior to his arrival to tell me he was going to be ON TIME. Throughout the day he was certain to explain exactly what he was going to do, why he was going to do it that way, and wanted to be sure I understood. The work was amazing in both of our showers! I highly recommend The Grout Medic Team!

    The Grout Medic of West/Southwest Chicagoland

    Date: 03/16/2023

    Thank you for taking the time to post this wonderful feedback. We appreciate it very much and we look forward to working together again.
  • Review fromCharlene C

    Date: 02/28/2023

    5 stars

    Charlene C

    Date: 02/28/2023

    The service tech who did caulk my tub did an excellent job. He was very detailed in his work and made sure the job was done neatly.He was knowledgeable and did explain the process and made suggestions.I would highly recommend this company for their efficiency and detailed work.Char C Woodridge

    The Grout Medic of West/Southwest Chicagoland

    Date: 03/08/2023

    Thank you for taking the time to post your feedback. It means a lot to us and we definitely appreciate it. We look forward to working with you and your friends and family in the future.
  • Review fromKatie M.

    Date: 02/14/2023

    5 stars

    Katie M.

    Date: 02/14/2023

    *** did an amzaing job fixing a contractor gone wrong grout/caulking situation. He fixed what was thought to be unfixable and it looks great now. Also the tile on both the walls and floors are beautiful. They look ***************! Very reasonably priced services for quality work. Highly recommend ***.

    The Grout Medic of West/Southwest Chicagoland

    Date: 02/14/2023

    Thank you for taking the time to post your feedback. We definitely appreciate it and look fitting working with you again.

    The Grout Medic of West/Southwest Chicagoland

    Date: 02/14/2023

    Thank you for posting your feedback. We look forward to working with you again in the future.
  • Review fromGreg W

    Date: 12/07/2022

    5 stars
    Grout Medic did a fantastic job from start to finish. Very fair pricing but most importantly, the technician ***************, did an absolutely fantastic job. The shower looks brand new. I would highly recommend them to anyone.
  • Review fromJay H

    Date: 11/28/2022

    5 stars

    Jay H

    Date: 11/28/2022

    The Grout Medic staff did a great job on our 2 bathrooms. We would use them again and definitely recommend them.

    The Grout Medic of West/Southwest Chicagoland

    Date: 12/07/2022

    Thank you for taking the time to post your feedback. It means a lot to us. We are so glad you're happy with the project, and we look forward to working with you and any friends and family you might recommend us to in the future.
  • Review fromJay H

    Date: 11/28/2022

    5 stars
    The Grout Medic staff did a great job on our 2 bathrooms. We would use them again and recommend them to anyone. They were organized, efficient, and professional.
  • Review fromLorraine H

    Date: 11/11/2022

    5 stars

    Lorraine H

    Date: 11/11/2022

    Grout Medic did a great job on our bathtub/shower area. ************** was courteous, meticulous, and professional. Will use again, and highly recommend!********************

    The Grout Medic of West/Southwest Chicagoland

    Date: 11/12/2022

    Thank you for taking the time to post your feedback. We hope to have a chance to work with you again in the future.
  • Review fromAnn L

    Date: 10/31/2022

    5 stars

    Ann L

    Date: 10/31/2022

    They were amazing! Kept me informed of arrival. Very pleasant and did a great job. Left my home spotless. I would highly recommend them to anyone needing grout/caulk work!

    The Grout Medic of West/Southwest Chicagoland

    Date: 10/31/2022

    Thank you for taking the time to post your feedback. We look forward to working with you again in the future
  • Review fromJan F

    Date: 10/27/2022

    5 stars

    Jan F

    Date: 10/27/2022

    This company was prompt, did superior work, and was very professional. I highly recommend Grout Medic.

    The Grout Medic of West/Southwest Chicagoland

    Date: 10/28/2022

    Thank you for taking the time to leave your feedback. We very much appreciate the positive comments and hope to work with you and your family or friends again in the future.
  • Review fromdave h

    Date: 10/26/2022

    5 stars

    dave h

    Date: 10/26/2022

    OUTSTANDING! Tech **** was amazing. Shower looks like brand new!

    The Grout Medic of West/Southwest Chicagoland

    Date: 10/27/2022

    Thank you for taking the time to post such positive feedback. Ill be sure the technician is acknowledged. We look forward to working with you and your family and friends in the future.

    The Grout Medic of West/Southwest Chicagoland

    Date: 10/27/2022

    Thank you for taking the time to post such positive feedback. Ill be sure the technician is acknowledged. We look forward to working with you and your family and friends in the future.

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