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Business Profile

Mortgage Banker

Celebrity Home Loans

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mortgage Banker.

Reviews

This profile includes reviews for Celebrity Home Loans's headquarters and its corporate-owned locations. To view all corporate locations, see

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Celebrity Home Loans has 53 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Cristina G

      Date: 02/15/2023

      Absolutely terrible company. The *** ************************* needs to be criminally charged for the treatment and downfall of this company. Borrowers and Clients, pull your loans NOW. They are NOT going to fund. And they effectively have NO MONEY to pay people out. The company is folding. The laid off 98% of their staff 2/13/2023 and are not paying final paychecks or severance.Do not do business with this company. Or *************************

    • DAWN O

      Date: 10/12/2022

      DAWN O

      Date: 10/12/2022

      Worse experience I have ever had with a refi. Communication was great in the beginning and then nothing. Had to send a complaint to the company to get someone to respond. He said he have my loan officer call. Loan officer did call and was trying to get approval for something I would have never agreed to and he call me back Friday. Well several Fridays have come and gone and no updates. I hate leaving negative reviews but unfortunately this company will waste your time. My loan officer didn't have a team backing him up so clients fall through the cracks. Went with assent mtg and 2 weeks later I am almost done. Use at your own risk and if you don't have all the updated computer equipment because your not into tech or if you're handicapped so things get there a little slower.... Well don't expect to get tloan, they can't be bothered.

      Celebrity Home Loans

      Date: 10/14/2022

      ****, we're terribly sorry you had anything less than a great experience. Our Customer Experience Ambassador will be reaching out to you shortly, and we promise to use your feedback in a constructive manner with our team.

    Celebrity Home Loans is NOT a BBB Accredited Business.

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