Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Bank

ServBank

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bank.

Reviews

This profile includes reviews for ServBank's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

ServBank has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • ServBank

      3201 Orchard Rd Oswego, IL 60543-5011

    • ServBank

      3600 O'Donnell St Baltimore, MD 21224-5252

    • ServBank

      3600 O'donnell St Baltimore, MD 21224-5252

    • ServBank

      700 Prides Xing Newark, DE 19713

    Customer Review Ratings

    4/5 stars

    Average of 32 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromVeronica D

      Date: 01/25/2023

      1 star

      Veronica D

      Date: 01/25/2023

      First I started dealing with **** and then he said his colleague ****** would be taking over. I submitted all the paper work that ****** requested and was told that everything was good and all that was left was the appraisal and we would be able to close on 12/142022. ****** stopped answering my phone calls and so I started calling ****. I was notbtold what happenes to ****** but **** took over my account. He states the appraisal was ordered and would take **** business days to complete the appraisal. That time went by and appraisal had not been done. **** called me again to verify same information that had been given to ******. **** then called me stating that the appraisal was done on Thursday 1/19/2022 ans he would have the report in 1-2 business days. **** then called me yesterday to inform that he had not received the appraisal report but would hopfully gwt it today. Today 1/24/2023 I received a TEXT from **** stating that my debt to income ratio was too high and they would not be able to do a home loan. I tried calling **** to find out what is going on because my income and debt that I have now is the exact same as it was just 3 months ago but the phone goes straight to VM without even ringing and he hasn't responded to my text. I had my friend call and when she calls the phone rings several times before going to VM. I think **** blocked my number. If ****** messed something up, the right thing to do was to CALL me and let me know. NOT send me TEXT message. I would NEVER recommend that anyone use Allied First Bank. Unprofessional and liars.

      ServBank

      Date: 02/03/2023

      We have sent to the mortgage production office manager for review.
    • Review fromKristine Z.

      Date: 01/11/2023

      5 stars
      I?highly?recommend?obtaining?a?mortgage?with?*******?*****?at?Allied?First?Bank.??*******?is?extremely?easy?to?work?with,?very?responsive?to?questions,?and?highly?organized?which?makes?the?loan?process?very?pleasant.??Also,?an?important?thing?is?that?he?handles?the?whole?process?without?delegating?to?other?people.
    • Review fromJennifer C

      Date: 11/11/2022

      1 star

      Jennifer C

      Date: 11/11/2022

      This "bank" seems entirely like a scam attempting to get personal information and money from unsuspecting individuals. They send letters via postal mail that look like local county tax documents and are used as phishing. This is disgusting business practice.

      ServBank

      Date: 11/28/2022

      We are a community bank and have closed thousands of mortgage loans.
    • Review fromDenise H.

      Date: 09/30/2022

      5 stars
      I am very impressed with Allied Bank. The agent I dealt with (***************************) was very helpful and informative throughout the entire process. He answered all my questions and was easy to get in touch with when I needed to speak with him. I highly recommend both *** and Allied Bank if you want to refinance your home.
    • Review fromKenny B.

      Date: 09/16/2022

      5 stars
      Easy process. *** from Allied literally took the time to explain everything from the terms to the steps needed to take. He followed up via email and calls to ensure I was comfortable and made sure I understood each item. I would highly recommend!!!
    • Review fromSvetlana G

      Date: 08/15/2022

      5 stars
      My wife and I recently used ********************* for the purchase of our home in *********, **. We worked with him for months getting our credit history in order, and he was always available for the hundreds of questions we had. He really cared about our finances and steered us in the best direction. I don't know how we would've gotten through the whole experience without Nate. We are very picky people who are not easily impressed, but if you want to feel comfortable with a mortgage broker who knows what they are doing then Nate is for you.
    • Review fromTrent R.

      Date: 07/14/2022

      5 stars
      Excellent process when I did my refi and it was done quick. My loan officer what outstanding and professional.
    • Review fromJennifer L.

      Date: 07/13/2022

      5 stars
      ************************* made the refinance process very simple and stress free. He has great communication skills and always kept us up-to-date on where we were in the process.
    • Review fromMarie O.

      Date: 07/13/2022

      5 stars
      We have worked with ******************* of Allied First Bank for several years on financing and re-financing homes. **** has always responded promptly to our phone calls and emails. He is a true professional. We would not hesitate to use his services again.
    • Review fromBret R.

      Date: 07/12/2022

      5 stars
      ******************* was extremely responsive and thorough when working through my cash out refinance. He picked up his cell phone every time I called him with a question and followed up on every need on the same day. I can't say enough about how good my experience was.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.