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Business Profile

Vitamins and Supplements

Fabuloushape

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Complaints

Customer Complaints Summary

  • 12 total complaints in the last 3 years.
  • 8 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/09/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a product from this company and never receive my order then they finally contacted me back saying they would refund my order and for the trouble give me 50% off but id have to reorder and they would cancel the previous order. So they charged me $107.90, that was to be refunded and charged me again for $58.60.

  • Initial Complaint

    Date:11/29/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On June 25, 2024 I placed an order for 3 Month Strength Combo pills. I paid my money. The company said it was going to take 10-15 business days ( Ball park estimates) before I received my product that I ordered. I literally gave the company 30 days and nothing! I never received my product! I sent countless emails asking about my product or at least a ETA that I could expect to receive it. Nothing! No response, No apologies, No refund, No anything! Ridiculous! They gave me a current delivery date June 28, 2024 nothing ever came and it’s now November 29, 2024! i still haven’t received ANYTHING!

  • Initial Complaint

    Date:10/30/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Placed order 9/28/2024 @3:11am. Was suppose to receive product on 10/3/2024. I have not received anything. Tracking does not update. I have tried to email the company 2x. There is no phone number for customer service. I wrote a message on Instagram and replied under a post. Which the company keeps deleting

  • Initial Complaint

    Date:10/28/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made a purchase from ************************* on 10/13/24 which lists 10/14/24. I received an email confirmation of the order. Its been over 10 days and i have not received any other details or follow up on shipping. The order receipt list estimated shipping delivery to be 10/18/24. I have sent 3 emails to ************************* and have not received any follow up. I recently checked the BBB website and saw numerous complaints and negative reviews. I wish i had seen these before making a purchase with this company. I WOULD HAVE NOT made a purchase.
    This company should not be in business. Businesses that do not issues refunds on purchases not sent out or shipped out should NOT be in business! The websites list 24 hour customer support yet when contact via email there is no follow up or response. The company does not have a contact phone number.

  • Initial Complaint

    Date:08/31/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order on April 13, 2024. I never received my product. I reached out several times and got no answer. I also filed a dispute with my bank and my bank has not heard from the company

  • Initial Complaint

    Date:08/03/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased and order from this business and never fulfilled the order or shipped out any merchandise but kept the money I have emailed and tried to call the business to get a refund phone number doesn’t work and they have responded by email saying they would issue a refund and never have I disputed the transaction with the bank as well and to know avail was advised to work this out with the company who is now ignoring email communications and still hasn’t given me a refund back from a order I placed with them on 4/14/2024 for 152.64 order number *****

  • Initial Complaint

    Date:07/27/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order on the website on June 24 haven’t received a tracking said it would be delivered on the 28th of June. Still nothing and haven’t responded to any of my emails. I ordered from them in the past this is the first time this happened. There’s no number to call either. What a SCAM!!!!!

  • Initial Complaint

    Date:06/18/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    4/13/2024 I ordered Diet pills from Fabuloushape I was promised a 4/18/2024 delivery date since them they have not provided me an tracking # they refuse to respond to emails I spent 57.77

  • Initial Complaint

    Date:03/19/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered diet pills from their website. When I didn’t arrive by the time they said it would I started inquiring about it and they would always send the same email word for word sending me to the shipping section of their website. When I started commenting negatively about them on ** they messaged me on there and said they would give me a refund but have yet to do so or mail me my product and now they won’t reply to me at all

Fabuloushape is NOT a BBB Accredited Business.

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