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Business Profile

Real Estates

Whitetail Properties Real Estate LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/08/2024

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    01/20/2022 l purchased land that was to have electric in sales contract. **** ********* with Whitetail Properties Real Estate represented the ************** (****** ****). This was a major selling point for me to buy land. The electric that the owner of land (***** G. ******* III of *********************) was to be installed by ***************** but property was not in their area, and they had no RIGHT-OF-WAY EASEMENT and therefore NO EASEMENT EXIST. I'm seeking to recover $ ********* which is the amount I paid to have electric than property without electric or for electric to be installed.

    Business Response

    Date: 11/25/2024

    I have attached the initial letter we responded to Mr. **** back in January when he made the complaint directly to our business. This letter is still our answer and an accurate reflection of the situation he has complained about.

    The Oklahoma "Vacant Lot/Land" contract that was signed, between you and the seller, stated "Seller agrees to run electric lines to property boundary". To our knowledge, the seller is still actively pursuing to fulfill that obligation to the best of his ability. **** ********* has also stated, to the fullest extent allowed by his license, he has tried to help the seller fulfill that obligation by making several phone calls to ***********************, **********************, their respective C.E.O.'s, their respective engineers, and Co-op regulators.

    To our knowledge, the seller contracted with *********************** for the project, and they installed approximately 1/3 of the lines before *********************** got into a jurisdiction dispute with ********************** and was forced to stop. The seller has even contacted politicians to help him resolve the matter.

    Schedule B, Part II of your Alta Commitment for **************** under Standard Special Exceptions #** and #**, states that *********************** has "Right of Way Easements" as specified by certain recorded documents.

    **** ********* denies any statement, verbal or written, where he told you, "It is not possible to obtain electricity to property."

    We understand your frustration with the timeline of the situation but have been told by the seller that he is still actively pursuing to fulfill his obligation per the contract. After reviewing the transaction, and talking to **** *********, we don't feel that we misrepresented the property or made any errors. If you feel like you have a legal claim against the seller, then you should consult with an attorney and have them review all of the transactions documents.

  • Initial Complaint

    Date:04/06/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I keep receiving, what I consider, harassing mail, about me selling my land in ******************. Both, ***************************** and ***********************, with Whitetail Properties Real Estate, were emailed 10-26-2023 and 04-06-2024, requesting my name be taken off their contact list.

    Business Response

    Date: 04/09/2024

    Hello ****************,

    Sorry for your frustration. We use a third party company for our marketing and they pull recipient information from public records. Can you please send me your full address and I will make sure it gets communicated to our third party provider to remove you from their mailing lists.

    Thank you.

    *******************

Whitetail Properties Real Estate LLC is NOT a BBB Accredited Business.

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