We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Seal Coating

Tom's Sealcoating Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Seal Coating.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/11/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    8/8/23 Damage to our property due to putting driveway sealer down in the rain

    Business Response

    Date: 11/15/2023

    We went back and cleaned up everything, the Owner of ***'s Sealcoating spoke to ****************** and everything was cleared up. I am not sure why this has proceeded here. I spoke to ******************* myself on several occasions and do not feel that she was being ignored. All her calls were returned in a timely fashion and when ****************** requested the owner to come to his house on, I believe a Tuesday evening approximately 6 pm, he did. I am not sure if they sent this and then things were taken care of, but this was our first notification that they had contacted BBB. Please have the customer call us if there is further issues, we are 100% willing to clear any problems up. I am sorry the customer felt ignored and I hope at this point they do not. Today is Nov. 15, 2023 and this is the first email we have received. Thank you.

  • Initial Complaint

    Date:11/02/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Neighbors across the street hired them to sealcoat their driveway, they backed their equipment into my front yard and I have huge ruts going the whole distance of the yard. They have not responded to my calls ,or the neighbors calls either. They witnessed it.

  • Initial Complaint

    Date:06/20/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We hired ***** to seal our driveway ($120) and fill the cracks (another $120). Since we were at work and we have used them in the past we left the check and paid in full. I contacted the owner the day after it was done and provided pictures showing him his crew didn't fill the cracks and we paid $240.00. He told me they would be back. They didn't show and when I contacted him again, he said they would be out last Friday. Again they did not show up. Now he is not answering my texts. I would like him to refund my money and/or do the job right. They did not complete the job they were hired to do and we PAID IN FULL.

Tom's Sealcoating Inc is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.