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Business Profile

Insurance Companies

Gallagher
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Gallagher's headquarters and its corporate-owned locations. To view all corporate locations, see

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Gallagher has 326 locations, listed below.

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    Customer Review Ratings

    1.03

    Average of 64 Customer Reviews

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    Review Details

    • Todd F.

      Date: 02/08/2023

      This is regarding a ****** tire center claim and their insurance company Gallagher Basset. Based on all the 1 star reviews I’m not sure this will help but I went in November to get new tires on my truck. I had new black rims about 6 months prior to the install. I detailed my truck and tires, removed my plastic center caps to avoid damage and dropped my truck off. After picking up the truck and while I was putting on the caps in the parking lot I noticed the rims were scratched. All four of them in the same spot on 3 of the 4 rims.
      Immediately spoke to the manager and filed a claim. They were very non chalant and stand-off about it and said it looked like "curb rash" which it wasn't. Fast forward to their useless insurance company. The claim person left me a partial claim number, incorrect email on his voice mail and didn't spell his last name so it was impossible to reach out to him. I had to call several times to customer service to get his info but he never returned calls. After multiple calls,
      people not helping I finally got a manager to review the pictures to no avail. Their response was "we can't prove it was service related." I said well you can't prove it wasn't service related either. "No response". They even said it didn't look like curb rash but the tires have never been serviced or rotated until ******. They ignored that the spots were in the same location and had marks on the tires as well in the same spots. No accountability for ****** or the insurance company. They basically said Oh well. Never again Gallagher Bassett. I am unable to attach photos that clearly show marks in the rims and the tire.

    • Michael Y

      Date: 10/05/2022

      absolutely the worst company I have ever dealt with. we have been trying to get paid for over a year!!!

    • Kim Q

      Date: 10/04/2022

      Rude adjusters and impolite. Just taking peoples money and cant even get a person on the phone. Lied about leaving a message, etc. I would never recommend them. They probably deserve no stars.

    • Larry S

      Date: 09/26/2022

      Gallagher Bassett all together is responsible for putting a lot of negative evil energy all across the world that is who they are. Big fat Liars for a company.

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