Reviews
This profile includes reviews for Restaurant.com's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 100 Customer Reviews
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Review fromVioleta Z
Date: 07/24/2025
1 starThey have restaurants advertised deals and once you buy the certificates and go the the place they tell you they are not participating and there you are stuck with a purchase at the restaurant and with a certificate you cant use but *************** does not refund you so all they offer is to exchange that certificate to another place but this is false advertisement. Here the app wins because they keep your money and the restaurant can just decline to accept your coupon with NO consequences.Review fromVicky H
Date: 07/15/2025
1 starI tried using the certificate last night and the owner of the restaurant stated she never contracted with Restaurant.com and would not accept it. She has tried to get them to take the restaurant off their website and they have not. I have asked for a refund.Review fromJanet M
Date: 07/01/2025
2 starsJust bought a $25 off cerificate to Bubba's Bar and Grill in *************Called the restuarant and they said they will not accept it. How do I get my money back?Review fromPeter G
Date: 05/27/2025
1 starThey still owned me $45 dollars gift certificate, After Fazoli's went out of business in *************, ********. I had $45 dollars gift certificate come from ******************** When They have no restaurants available from 2019 to 2022 in *************. Now, they added 4 more restaurants in ************* area. But they still won't send me the $45 dollars for me to pick out the restaurants that I want. I am not happy with ***************. They are getting too greedy. Michigan and Illinois Attorney General are not happy with it.Review fromSteve S
Date: 04/14/2025
1 starThis is a scam company. I received $100 credit from attending a timeshare talk. I was able to create a login and order certificates. They work like *******- you have to spend over a certain amount and then get a discount. The first two restaurants I tried were out of business. The second two told me that the the coupons were never authorized. One of them was an elderly small business owner who said he had called this business multiple times to ask them to stop selling unauthorized coupons but they have not. He was really upset about not being able to honor the coupons and even offered us a free appetizer. It is true that I can turn in the certificates for alternates, but after researching which restaurants actually are still in business and actually have authorized these couponss, there are no more restaurants anywhere near me that are left as options.Review fromAnthony I
Date: 03/27/2025
1 starI have been a loyal customer of this company since they opened in 2004. I moved recently and my email changed. I contacted Restaurant.com, ***********?, more than 9 times within the past 7 weeks and spoke with a representative each time, (Ruby, ******** ****, and ****). They all advised me that I needed to update my email and password since I moved. I provided them during my many phone calls and through emails my identity and they verified my active account. They keep informing me I would be contacted by their escalation department within 1-3 days to reset my password. It appears nobody wants to assist me and I have never received a follow-up call. I have over $500 in credit and gift cards that I am not able to use as a result of their negligence and failure to simple update my password. I find this company to be shady based on my years as a criminal investigator.Review fromGerry H
Date: 03/19/2025
1 stari have been using restaurant.com for years and lately many of the certificates are not being excepted when I get to the restaurants. There is NO number to call, and when I send an email, they never reply. Terrible ***************** The ONE time I did get through they told me it was up to the restaurant to contact hem to be removed! Some of the restaurants say they NEVER has agreed to be on their website in the first place! I have also purchased the "Dinning pass" and the same issues are with those restaurants. When I get to the restaurants they done' take then!!! How can they legally or ethically take our money and not make sure the purchases are honored! Do not rreccommend...Review fromed w
Date: 02/11/2025
1 starthis used to be a great company.not any more.they list restaurants that have not taken there certificates for years.almost every restaurant in my area that are listed online currenty do not accept it.all owners say the same thing.they tried to get off the list but restaurant.com will not reply to there requests.please let public know how downhill this company has gone.Review fromTroy W
Date: 02/04/2025
1 starI have had an account for around 10 years and can't use any of my vouchers or get a refund. Have emailed them several times and get no response. Called several times with no response. The application won't let me log in or even show me my account with my profile. This so called business is a scam and should be investigated and made accountable for all the wrong doing and fraud.
Restaurant.com
Date: 02/05/2025
Please check your email for further update.Review fromDenise R
Date: 12/18/2024
1 starI am a restaurant owner and they have us listed on their directory without our permission. We do not participate with them and they wont take us off!!Besides that they have wrong information listed!Their customers come in trying to use their vouchers and dont understand why they cant because we are listed on their website. None of the phone numbers work except the one where you reach the ***********. Ive emailed and called them since October. Nothing but scammers!!Seeing all the reviews and complaints, Im not the only one feeling this way. How do they have an A+ rating???This company *****
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