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Business Profile

Diabetic Supplies

Diabetic Exchange USA

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Diabetic Supplies.

Reviews

This profile includes reviews for Diabetic Exchange USA's headquarters and its corporate-owned locations. To view all corporate locations, see

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Diabetic Exchange USA has 2 locations, listed below.

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    Customer Review Ratings

    4.69/5 stars

    Average of 80 Customer Reviews

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    Review Details

    • Review fromEd K

      Date: 03/05/2023

      5 stars
      Very quick response, no hassle payment. Second time with them and just as quick as the first.
    • Review fromAndrew B

      Date: 02/17/2023

      5 stars
      These guys rock! I will absolutely be coming back. I was paid very promptly. They keep their promises.
    • Review fromEdward M

      Date: 02/16/2023

      5 stars
      Everything was as promised. Quick turnaround and payment. Follow the instructions and send them good quality goods that meet their requirements and they will follow through. I recommend them.
    • Review fromMegan Z

      Date: 02/12/2023

      5 stars
      I had a fantastic experience as a first *********************. Will work with them again.
    • Review fromGrant J.

      Date: 02/10/2023

      5 stars
      Always a fantastic experience with Diabetic Exchange. They pay fast and are always reliable.
    • Review fromSamantha R

      Date: 02/10/2023

      5 stars
      Great company! Will definitely be a repeat customer. Everything went by very quickly and I received my money in no time. I had some questions and the customer service was very professional and speedy with responses.
    • Review fromJeff D

      Date: 02/09/2023

      1 star

      Jeff D

      Date: 02/09/2023

      One of the box flaps came partially open on the bottom and they called it damaged. They didn't pay me. Outrageous. All that was needed was a dab of glue. Don't trust them.

      Diabetic Exchange USA

      Date: 02/10/2023

      Hi,

      Please review our website terms again, we do not purchase damaged or opened items. We ask our customers to not send us items that do not meet our guidelines.
    • Review fromRussell G

      Date: 02/07/2023

      1 star

      Russell G

      Date: 02/07/2023

      DO NOT SEND ANYTHING TO THIS COMPANY!! They will claim somehow your package was damaged and will not return your supplies.

      Diabetic Exchange USA

      Date: 02/09/2023

      Hi,

      The items you sent us were annihilated. They were all either severely crushed, opened, sliced, etc. The test strips and lancets had spilled out of nearly every one of them. We sent you multiple pictures of what we received from you. As stated in our terms and conditions, we do not purchase damaged or opened items.

      To anybody reading this, if you would like to see the pictures of what this person sent us, please feel free to email us at [email protected]. We can also be contacted through our website.
    • Review fromTrevor B

      Date: 02/06/2023

      5 stars
      Everything went smoothly! Fast payment, will do business with again if I have excess supplies!
    • Review fromRobert B

      Date: 01/17/2023

      1 star

      Robert B

      Date: 01/17/2023

      I would rather give this fraudulent company zero stars. They will bend their terms and conditions to keep your supplies and not pay for what you sent. Practically glorified theft of health care items. I would rather donate to persons in need than let this greedy corporation profit off of diabetic customers.

      Diabetic Exchange USA

      Date: 02/08/2023

      Hi, I don't believe we have ever done business together or interacted with each other. We have no correspondence with you on file.

      Please email us directly at [email protected] and we will do our best to help.

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